Fayetteville, AR, USA
15 days ago
Clinical Application Training Specialist
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Closing Date:

11/28/2024
Type of Position:Instructional Development
Job Type:Regular
Work Shift:Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and familyHoliday, Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50,000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:ICE | NRSL Computer Trning Ctr IP NC


Department's Website:


Summary of Job Duties:The Clinical Application Training Specialist supports the organization’s dedication to patient and family centered care by providing efficient education of the electronic heath record (EHR). The successful candidate should have a strong knowledge of Hospital and Clinic workflows and adult education theory. This is a dynamic role which will require strong oral and written communication skills and the ability to interact with operational and informational technology stakeholders in a variety of disciplines. 
Qualifications:

Minimum:

Bachelor's Degree in Education Technology, Computer Science, Healthcare or related field plus three (3) years experience or 3 years clinical experience in support area or similar.

OR

Associates Degree with Clinical Licensure in Education Technology, Computer Science, Healthcare or related field plus five (5) years of experience or 5 years clinical experience in support area or similar.

OR

Associates Degree in Education Technology, Computer Science, Healthcare or related field plus Epic Certification plus five (5) years of experience or 5 years clinical experience in support area or similar.

Preferred:

BSN with Clinical Licensure or a Master's Degree in Education Technology, health-related or similarExperience as an educator in an academic medical center and/or academic setting with demonstrated leadership in assessing educational outcomes and utilizing technological resources to improve learning efficiency or experience in a clinical practice; understanding of clinical workflows; clinical, access, or revenue cycle experience is a bonusExperience in Training Tracker, SAP, and Adobe Creative Cloud products.

Additional Requirements/Competencies:

Excellent organizational and interpersonal skillsStrong problem solving skillsIntermediate proficiency with Microsoft Office SuiteAbility and willingness to work independently and interdependentlyExcellent verbal and written communication skills; Must be able to communicate effectively and interact with internal and external contacts, agencies and organizationsAbility to prioritize and meet deadlinesAbility to lead or present program meetings workshops, training or presentationsAbility to work in a project team environmentProvides Professionalism with patients and staff to encourage and promote a positive work culture.

Responsibilities:

Responsible for Epic curriculum architecture for Access Staff - supporting all elements of training planning, design, development and implementation for designated application(s).Assists leadership with training strategy for designated application(s).Partners with IT, Clinical Informatics and Operational resources to ensure efficient use of the EHR.Participates in the development of training policies and requirements for designated application(s).Responsible for supporting all elements of training planning, design, development and implementation for designated application(s).Responsible for development of detailed, workflow-based curriculum for designated application(s).Responsible for building, testing and maintaining the training environment for designated application(s).Maintains training curriculum, training environment, and delivers ongoing education. Provides input on the appropriate level of training (time, delivery method) for each user in designated application(s).Develop appropriate proficiency measures for training. Conducts training for designated application(s).Delivers instructor-led training for credentialed trainers, super user and end user audiences.Must be currently certified or obtain certification in primary designated Epic application(s).Prior knowledge of UAMS Clinical workflows, revenue cycle, or business operations a plus.Attends status meetings held by the training team and their designated application team(s).Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the overall training strategy.May also attend change control meetings and other meetings as needed.

May perform other duties as assigned.


Additional Information:

PHYSICAL REQUIREMENTS:StandFrequentlySitFrequentlyWalkOccasionallyBend, crawl, crouch, kneel, stoop or reach overheadOccasionallyLift and carry weight11 - 25 lbsPush and pull weight11 - 25 lbsUse hands to touch, handle or feelOccasionallyTalk

Frequently

HearFrequentlyTaste or smellNeverRead, concentrate, think analyticallyFrequentlyPhysical EnvironmentInside Classroom Setting
Inside Office EnvironmentNoise LevelModerateVisual RequirementsColor discrimination
Depth perception
Far visual acuity
Near visual acuity


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume


Optional Documents:


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:N/A
Frequent Physical Activity:N/A
Occasional Physical Activity:N/A
Benefits Eligible:Yes
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