Profile Name: Clinical Asst, Coord EE Health Description: Position Summary: Coordinates administrative functions related to efficient operations of the Section. The coordinator will be working with approximately 40% of his/her time dedicated to administrative responsibilities. Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full-functioning office for one or more Providers in the clinic. Assists professional staff by performing routine duties for candidates and employees. Education, License & Cert: Associate degree required, Bachelor's degree preferred. Experience: Preferred to have specialized training with one to two years of prior administrative/supervisory experience. Knowledge of medical terminology, ability to communicate, and excellent customer service skills are a must. Must be dependable, professional, flexible, and able to multi‐task. Must have computer skills and previous Electronic Medical Record (EMR) experience. Must be proficient in Microsoft Word and Excel. Essential Functions: 1. Functions as the day-to-day liaison between staff and the Director. 2. Order and track office supplies and ensure appropriate supplies are maintained in all Employee Health Locations. 3. Tracks office equipment, such as SurfacePro computers, Draeger Breath Alcohol Tester, and Privacy Screens. 4. Reviews employee timecards and functions as Timekeeper following established Guthrie timekeeper and attendance policies. 5. Communicates office-staffing needs with the Director when staff are absent. 6. Maintains staffing schedule in collaboration with Director, ensuring sufficient coverage within the Section for vacation coverage. 7. In collaboration with the Director, responsible for developing Influenza vaccine & respirator fit test events for all Guthrie locations. 8. Responsible for promoting a positive work environment that promotes employee safety, growth, and goal attainment. 9. Promote a work environment that values and embraces diversity, ensuring all employees and candidates are treated with dignity and respect. 10. Assists the Director in identifying Employee Health Department goals and aligning department goals with Human Resource goals. 11. Assumes responsibility for department achievement of Employee Health Department and Human Resource goals. 12. Responsible for educating staff members and ensuring staff alignment with the established Employee Health Department and Human Resources goals. 13. Maintains the Employee Health Department Dashboard Quality Metrics. 14. Ensure clinic schedule is created and maintained to identify department internal benchmarking. 15. Responsible for reporting Employee Health Visits Data/Vizient benchmark data and reporting to Employee Health Operations monthly meeting. 16. Contributes ideas and suggestions and participates in activities that improve systems, processes, regulatory compliance, and services for patients, employees, and customers. 17. Communicates with the Director weekly to monitor section performance and discuss pertinent issues. 18. Responsible for new employee education, assignment of nursing education to appropriate staff members, and completion of the new employee section checklist. 19. Responsible for training new employees. 20. Superuser and staff trainer for Epic Medical Records and Cority ReadySet Medical Record Systems. 21. A liaison and direct support for provider services and recruitment team, assisting with scheduling concerns and achieving weekly onboarding goals. Reports deficiencies immediately to the Director. 22. Engages in monitoring and evaluating feedback and data from patients, employees, and customers to improve service and team performances. 23. Ensures requirements are met for all entities to maintain compliance with DOH, CDC, JCAHO, and OSHA within the scope of current policies and procedures of the EHO. Clinical Assistant Essential Functions 1. Performs liaison duties between candidates, employees, volunteers, Providers, hospital staff, etc. 2. Responsible for greeting candidates, employees, and volunteers and updating various pertinent information in the medical record. 3. Directs examinees to the examination room and prepares for them the services needed. 4. Interviews candidate/volunteer/employee to obtain a medical history. Determines vital signs (weight, temperature, blood pressure, vision, hearing, etc.) and documents in the patient's medical record. 5. Performs respiratory fit testing to assigned locations across the Guthrie System. 6. Proficient phlebotomy skills, specimen handling, N95 Respirator Fit Testing, and PAPR instructions. 7. Competent and certified in DOT Urine collection, Non-DOT, Reasonable Suspicion, and Post Accident urine drug collection and policy. 8. Competent and certified in breath alcohol testing and policies. 9. Maintains COHC Hearing Conservation Certification. 10. Demonstrates the ability to follow policies and complete annual training. 11. Process ancillary reports and all other candidate/volunteer/employee results to the provider for review and assists with patient communication. 12. Routes examinee after the exam to the proper area for visit completion. 13. Performs duties such as phlebotomy, EKGs, specimen collection, assisting with procedures, etc. Ensures accurate specimen labeling in compliance with clinic protocol. 14. Cleans, stocks, and prepares exam rooms. 15. Maintains equipment according to manufacturer guidelines and clinic policies and procedures. Performs and documents quality control on equipment as required. 16. Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines. 17. Maintains confidentiality, respect, and consideration of employees and others. Applies Guthrie's values (patient-centeredness, teamwork, excellence) when performing daily tasks. 18. Answers telephones and schedules patient appointments. Takes messages of a medical nature (requests for prescription refills, test results, etc). Performs other clerical functions as necessary. 19. Exhibits excellent telephone etiquette. 20. Coordinate candidate/examinee/volunteer appointments. 21. File employee health charts based on the last name, keep the employee/volunteer charts filed in an orderly manner, and keep the file room organized and clean. 22. Must be willing to cross-train and perform other assigned duties as needed. 23. Attend new employee orientation and all mandatory events such as in-services/classes/training as required by the organization. 24. Complies with the dress code policy as set forth by Guthrie. 25. Attends and participates in Department meetings and contributes to department/office goals. Other Duties: 1. Travel for this position is sometimes required. 2. Participation in community and employee engagement activities is required. 3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.