Overview Provides assistance to providers, nurses, and/or other clinical and ancillary staff in the coordination of patient care. Facilitates quality patient care by optimizing patient flow, processing of referrals, assisting with patient empanelment and prior authorizations, and participating in continuity of care activities such as patient calls and scheduling. Qualifications EDUCATIONAL REQUIREMENT High school diploma or general education degree (GED); no exceptions. EXPERIENCE REQUIREMENT At least six (6) months of experience in a related field. COMPUTER SKILLS An individual should have knowledge of Database software, Human Resource systems, Internet software, Ordering processing system, and Payroll systems. CERTIFICATES, LICENSES, REGISTRATIONS Basic Life Support (BLS) certification preferred but not required; can be obtained during the orientation period. OTHER QUALIFICATIONS The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE). Knowledge of grammar, spelling, punctuation, and medical terminology. Educated on and compliant with HIPPA regulations; maintains strict confidentiality of client information. Must meet and maintain pre-employment and periodic background investigation adjudication for childcare. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must frequently lift and or/move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision requirements for this job include color vision, distant vision, close vision, peripheral vision, depth perception, and ability to correct/adjust focus. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals and fumes and airborne particles. The employee is occasionally exposed to outside weather conditions, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.