CLINICAL CARE COORDINATOR: Ambulatory Care Services (Pediatric Surgery Clinic) Apply Now **Mission Statement** Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. **Responsibilities*** **Clinical Skills and Knowledge:** As a member of a multidisciplinary team, the nurse in this role will provide nursing care to patients and families in the Pediatric Surgery clinic The RN supports professional nursing practice across practice settings and across the continuum of care to assess and meet the needs of the patient and family; plans, implements, and evaluates patient care; teaches patients and caregivers; orients colleagues and peers; and provides support to the pediatric clinic team including other members of the multidisciplinary team Independently and completely performs focused assessment to provide the most effective patient care to this patient population Evaluate, screen and counsel patients on health maintenance and promote utilization of community resources Telephone triage will include: triage calls from patients/families (including Red Calls, symptom calls, follow up), clinicians and other healthcare team members. Portal messaging, encounter follow-up will also be included. Following up on test results Responsible for assisting in face-to-face clinic Patient education including on medication, related side effects, new patient diagnoses Accurately assesses patient's/family's readiness to learn, organizes and executes individualized teaching plan, evaluates patient and families? understanding and modifies approach as necessary Develop and maintain collaborative relationships with all team members to improve patient outcomes. Active participation in quality improvement initiatives Candidate must be able to function with minimal supervision and be highly motivated to provide excellent care and patient advocacy Demonstrates ease in application of hospital policies and unit procedures and protocols. Supports development of department protocols/guidelines. Candidate will be expected to demonstrate excellent critical thinking skills relative to assessment, planning, intervention, and evaluation Candidate will be expected to demonstrate their ability to organize and manage multiple interventions simultaneously Candidate will be expected to demonstrate their ability to problem solve in a collaborative manner Candidate will be expected to demonstrate effective verbal and written communication skills Candidate will be expected to demonstrate their ability to function competently with the electronic medical record and other technological applications Additional responsibilities to be determined based on the needs of the department(s) **Therapeutic Relationships:** Individualizes communication based on assessment of the patients and families Incorporates patient/family in planning and implementing care Demonstrates empathy in interactions with patients/families **Professional Relationships:** Recognizes and values professional collaborative communication and the positive effect on patient outcomes Identifies and utilizes collaborative resources Functions as an independent and supportive team member and demonstrates empathy and compassion in interactions with team members Approaches conflict situations in a constructive manner Readily able to delegate to UAP according to the 5 Rights of Delegation **Nursing Specific Info** Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? **Nursing at Michigan offers a competitive salary with excellent benefits!** Salary range for RSAM Registered Nurses $41.44 - $64.45 / hour Evening Shift Differential-$3.00 / hour Night Shift Differential- $4.00 / hour Day Shift Weekend Differential- $2.90 / hour Evening Shift Weekend Differential- $5.90 / hour Night Shift Weekend Differential- $6.90 / hour Charge Nurse Differential- $1.00 / hour **The benefit package includes:** Excellent medical, dental and vision coverage 2:1 Match on retirement savings and immediate vesting Generous Paid Time Off Allowances Robust Tuition and Certification support programs Large offering of no cost CEs and professional development for advancement **Nursing Specific Info** This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as: CLIN CARE COORD - COMPETENT. Actual RSAM LEVEL and salary will be determined at time of hire. RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY TO CCC- MASTERY PLUS Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period. Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined. If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183. **Required Qualifications*** Required Educational Requirement (applicant must meet one of the following): Bachelor?s degree in Nursing - OR - Associates degree or diploma in Nursing and a Master?s degree in Nursing Current license to practice nursing in the State of Michigan. Current RN experience with pediatric surgery patients NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position. RESUME REQUIRED (for both internal & external applicants): You must attach a complete and accurate resume to be fully considered for this position. **Desired Qualifications*** RN experience managing pediatric g-tubes and tracheostomies Ambulatory Care RN experience **Work Schedule** Hours: 40 hours per week, five 8-hour shifts Days: Day shift; Monday through Friday. Specific hours to be determined upon hire, flexibility in days/shift may be required in the future. Flexibility to support other pediatric clinics may be required. Location: C.S. Mott Children's Hospital, Ambulatory Care Services, Pediatric Surgery Clinic Note: All new employees will be expected to float to a designated unit(s) in times of low census. **Modes of Work** Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) . **Union Affiliation** This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment. **Background Screening** Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. **Selection Process** Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status. **U-M EEO/AA Statement** The University of Michigan is an equal opportunity/affirmative action employer. **Job Detail** **Job Opening ID** 261069 **Working Title** CLINICAL CARE COORDINATOR: Ambulatory Care Services (Pediatric Surgery Clinic) **Job Title** CLIN CARE COORD COMPETENT-NE **Work Location** Michigan Medicine - Ann Arbor Ann Arbor, MI **Modes of Work** Onsite **Full/Part Time** Full-Time **Regular/Temporary** Regular **FLSA Status** Nonexempt **Organizational Group** Um Hospital **Department** MM CW Pediatric Surgery LVL 4 **Posting Begin/End Date** 3/07/2025 - 3/14/2025 **Career Interest** Nursing- All Nursing Nursing- Ambulatory Care and Clinics Nursing- Pediatrics Apply Now