**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Assists with time sensitive clinical forms projects initiated through quality incentives in the department and throughout shared services. Responsible for a wide variety of functions related to the medical record forms approval process and other administrative functions that support the department. **Job Description:** + Participates in Medical Record Forms Committee meetings arranging agendas, schedules, and clinical forms' user participation. · + Provides support to clinical form users. Supplies templates, tools, and guidance for the development of standardized electronic, paper, and web-based medical record forms. Creates and modifies forms using Word, Excel, Adobe, and Acrobat as needed. · + Updates the Master Forms Catalogue monitoring entry and data accuracy, and providing support to system-wide user groups. · + Provides liaison communication between several services (Clinical, Legal, Corporate Compliance, and Community Benefit) to ensure completion of forms. + Creates Epic careforms, smartphrases, and smartlists for clinical user groups as needed. · + Monitors existing clinical forms to ensure they meet regulatory and medical safety standards. · + Fulfills Epic data integrity expectations. ​Additional Responsibilities: · + Works with clinical documentation, Health Care Quality, and Medication Safety representatives to identify and resolve clinical data collection inadequacies. + Participates in plain language review initiatives. Competencies: · + Decision Making: Ability to make decisions that are guided by precedents, policies, and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. · + Problem Solving: Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. · + Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. The Manager/Director provides broad guidance and overall direction. · + Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. · + Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers. · + Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices, and policies with the ability to use them in complex varied situations. + Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. + Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Minimum Qualifications: Education: High School diploma or GED required. Licensure, Certification & Registration: Experience: 1-4 years related work experience required. Skills, Knowledge & Abilities: · Advanced skills with Adobe Acrobat · Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, Access and other web-based applications. Will produce complex documents, perform analysis and maintain databases. · Medical terminology **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**