Clinical Informatics Specialist Kallo Inc KALOOTC US improves the quality and efficiency of care by providing centralized congruent solutions that address healthcare and business issues for Ministries of Health hospitals physicians other healthcare organizations Our technology suite transforms healthcare delivery via rural healthcare disease management clinical globalization and oHealth solutions Specialties MobileCare RuralCare MaternalChild Care Dialysis Care Hospital EmergencyAmbulatory Inpatient Care Telehealth Care EMS Care and Patient Transportation plus Clinical Education and Training all supported by Kallos digital health systems and solutions Position Overview The Clinical Informatics Specialist is responsible for specific tasks associated with the implementation of clinical information systems CIS within Kallos Integrated Delivery System KIDS Kallos single integrated electronic patient record EPR system supports patient care and documentation of relevant data regarding care events the EPR encompasses all key elements of KIDS hospital and clinic services including clinical administrative operations finance billing information management and quality and risk management The Clinical Informatics Specialist ensures that KallosCIS meet the functional requirements of the client countrys health systemHeshe will serve as a communications intermediary between Kallos clinical and technology teams and in country users during designre design development installation and support phases of CIS implementation The Clinical Informatics Specialist will work closely with the Professional Services and Product Development teamsand the Clinical Operations Team COT to ensure that clinical user requests and applicable workflows are considered and addressed throughout the implementation process starting with the definition of functional requirements The Clinical Informatics Specialist will be responsible for training clinicians on the use of Kallosdigital systems as well as clinical documentation procedures and requirements working with other Kallo clinical and IT staff as required Working with Kallos Senior Manager for Operational Excellence the Clinical Informatics Specialist will help develop reports and analytics applicable to clinical care activities carried out within KIDS programs at Kalloscare platforms Accountabilities Act as a Subject Matter Expert for all stages of the system life cycle Apply information technology best practices eg testing business continuity and incident management throughout the system life cycle Accurately analyse prioritize and translate user needs and requests related to clinical information systems Act as a liaison and facilitate communications between large groups of inter disciplinary end users while working directly or collaboratively with technical experts andor vendors Consult with a variety of stakeholders collect requirements and facilitate the analysis design build and maintenance of clinical content within clinical apps Lead ongoing review and revision of clinical content within clinical applications to reflect best practices Develop policies and procedures in support of clinical applications ensuring best practice models for service delivery Assess and mitigate clinical safety risks associated with CIS throughout the system life cycle Work collaboratively with clinical business and other key stakeholders to support process change Keep abreast of current developments in clinical informatics through environmental scans professional development activities andor research Support building testing implementation maintenance and evolution of Kallosclinical applications and systems to ensure they meet the needs of end users in client countries and align with clinical work flows Lead clinical work flow design or re designfor each KIDS clinical program area This includes mapping workflows to Kallos CIS and incorporation of LEAN methodology into process changes Lead and support teams to develop clinical datadocumentation and workflow standardization across all Kallo care platforms Work closely with Kallos COT and in country clinical teams to automate integrated workflowsalerts into clinical processes Re engineer workflows as required based on experience in Kallos care platforms Oversee and manage the prioritizing of functional change requests reporting and monitoring of issues and implementation of communication strategies related to Kallos CIS Train clinicians on the use of Kallos digital systems as well as clinical documentation procedures and requirements working with other Kallo clinical and IT staff as required Work with Kallos Senior Manager for Operational Excellence to develop performance metrics reports and analytics applicable to clinical care activities carried out within KIDS programs at Kallos care platforms Facilitate clinicians use of Kallos electronic decision support tools in accessing evidence to support practice Propose innovative approaches to using technology to deliver care aligned with local practices culture and other Kallo client country requirements Acquire and maintain understanding of Kallos business and clinical initiatives including new directions the company is taking Key Deliverables during First 12 to 24 Months Conduct a detailed assessment of the capabilities of Kallos clinical applications and systems and their suitability for deployment in Kallo client countries Define functional workflows for Kallos clinical programs and cross program services lab pharmacy DI telehealth within the context of each of Kallos Care Platforms map these workflows to Kallos HIS and digitally enabled medical devices Coordinate Kallos clinical and related information systems design build testing and implementation Lead development of a clinical information solutions CIS strategic road map for Kallo to include the use of mobile devices and mobile applications to support patients and personnel utilizing Kallos care platforms Lead review and update of the roadmap biannually Lead change initiatives in support of the CIS road map As a priority component of the roadmap develop a strategy for nursing related CIS functionality and improvement Provide expert input into developing a minimum data set for patient health summary records and patient encounter records recorded in the EPR Guide selection and implementation of an initial set ofelectronic clinical decision support tools for Kallos EPR Recommend and facilitate implementation of internationally accepted coding standards for key data elements in the patients EPR eg diagnosis allergy Lead workflow re engineering and process optimizationusing LEAN methodologies if required based on the first 6 12 months of CIS usage post deployment of Kallo care platforms in a client country Qualifications and Requirements Registered Nurse Bachelor of Nursing degree preferred other regulated health professional degree or certificationregistration will be considered Bachelors degree in Healthcare Informatics Computer Science or related degree or equivalent education and experience Masters in eHealth or equivalent post graduate degree desirable CPHIMS CA certification obtained or pending LEAN certification a definite asset Equivalent undergraduatepost graduate knowledge experience education and qualifications may be considered 3 5 years direct clinical experience in diverse clinical environments 5 years recentexperience working directly with clinical information systems specifically hands on experience with healthcare applications used in hospitals and ambulatory care settings including experience trouble shooting such applications Expert knowledge and understanding of nursing processes and workflows knowledge and understanding of related clinical workflows for other inter disciplinary team members an asset Demonstrated ability to apply critical thinking to the application and use of clinical information systems best practices in quality improvement and process engineering to facilitate business and clinical transformation Demonstrated understanding of the data interrelationships and dependencies among the various health information systems eg decision support systems electronic health records order entry registries etc Understanding of the implications of ethical privacy and regulatory requirements related to the management of health information Understanding of relevant health information standards and their appropriate use eg classifications vocabularies nomenclature etc Understanding of key information technology concepts and components eg networks storage devices operating systems information retrieval data warehousing applications firewalls etc Knowledge of indicators and metrics for healthcare delivery and systems management Knowledge and understanding of commonly used formats structures and methods for recording and communicating clinical data and how these are incorporated into system and application use Extensive experience working with personal computers and personal computer programs particularly MS Word Excel and PowerPoint Project Management experiencecertification desirable Accurate and detail oriented Excellent problem solving and analytical skills Exceptional customer focus and strong professional acumen Highly organized and adept at managing multiple and rapidly changing priorities Excellent reading verbal written and keyboard communication skills in English Bilingualism French a definite asset SPECIAL WORKING CONDITIONS May be required to sit for extended periods of time May be required to travel to developing countries sometimes for more than 1 week and potentially deal with adverse in country conditions such as a high level of communicable diseases natural or man made disasters poor road conditions and other conditions that may be physically taxing eg noise crowds May be required to support and troubleshoot clinical applications through remote communications eg calls to Kallos Clinical and Administrative Command Centers Will be required to obtain all immunizations as directed by travel medicine clinic staff applicable to travel to client countries unless there is a medically valid reason for refusal Kallo Inc has a diverse workforce and is an equal opportunity employer We appreciate all applications If you are among the most suitable for this position we will be in touch with you shortly Only those individuals selected for an interview will be contacted For more information on Kallo and ongoing business developments please visit us at wwwkalloincca Apply Now