Clinical Lab Manager - Sharp Coronado - Full Time - Day Shift
Sharp HealthCare
Job ID JR158592
What You Will Do
Provides the technical knowledge, expertise and professional judgment required to support the mission of Sharp HealthCare (SHC) and scope of laboratory services. Responsible for the leadership, administration, financial, personnel development, materials management, and regulatory compliance of an entity. Responsible for the coordination of technical functions, general organization, and daily operations of the laboratory, including microbiology, chemistry, hematology, blood bank and anatomic pathology. Accountable for planning, directing and coordinating the operations of laboratory operations for a single entity and system integration for operational functions, patient care delivery, and promotion of the service line.
Required QualificationsBachelor's Degree Medical Technology or equivalent. 5 Years Regulatory, Accreditation and Quality Systems Experience. 8 Years Clinical experience in relevant areas of responsibility. California Clinical Laboratory Scientist (CLS) Generalist license - CA Department of Public Health -REQUIRED
Preferred QualificationsMaster's Degree MS, MBA, MPH or equivalent.
Essential Functions
Key Responsibilities
Develops and enhances laboratory services through collaboration with patient care and support services providing results relative to the diagnosis, assessment, and treatment of disease.
Facilitates consistent and uniform laboratory services for optimal patient care.
Follows Sharp and department safety policies and procedures regarding one’s personal protection and patient safety and provides safe working environment for patients, visitors, and staff.
Generates department operational statistical data for administration and finance.
Coordinates and assumes responsibility for department operations and staff utilization and development.
Adheres to state and regulatory agency licensure and accreditation.
Continually improves customer service perception.
Ensures self and employee performs duties with particular regard to specific age group or population specific needs, including Americans with Disability Act (ADA) requirements.
Continually develops professional and technical skills.
Completes required on-going education modules and training programs.
Assumes 24-hour responsibility and accountability for the laboratory.
Executes priorities to ensure implementation of operation plan within the work unit/units.
Promotes employee accountability and empowerment through formal and informal mechanisms.
In-depth working knowledge of Laboratory Department operations and policies.
Ability to effectively manage activities and employees of the laboratory department; to exercise mature and sound judgment in the commitment of hospital services with appropriate weight given to humanitarian and economic aspects of such services.
Ability to analyze and interpret data and prepare concise, accurate reports.Quality
Maintains JCAHO, CAP, and CA State and other regulatory agency accreditation or licensure with minimal noncompliance of minor deficiencies.
Continually identifies and resolves operational issues and develop action plans to provide consistent high-quality service to all customers.
Demonstrates quantifiable improvement in department-based indicators or outcomes to achieve zero defects and zero harm.
Accomplishes department’s business plan objectives and develops quarterly goals.
Actively participates in the Sharp System Laboratory Leadership meetings where system-wide policies and procedures are drafted, modified, standardized and reviewed to ensure regulatory compliance.Safety
Collaborates with managers, directors, supervisors and senior specialists to decrease occurrences of unsafe work practices and/or worker’s injuries as part of Sharp’s HRO initiatives.
Works collaboratively with lab leadership to meet and maintain the goals for survey responses including Culture of Safety and Employee Engagement surveys in order to measure Sharp’s progress towards becoming a HRO for employee and patient safety.
Ad-hoc member of the hospital Quality Council.Service
Creates and provides an exceptional experience for all customers:
· Rounds daily on employees and physicians to build relationships.
· Harvest wins for reward/recognition.
· Identify process improvement areas, and repair and monitor systems.
· Rounds on nursing departments and patients regularly to identify lab-related accomplishments and needs, resolve service deficiencies, and establish supportive working relationships.
· Achieves and maintains hospital goal targets related to patient, employee and physician satisfaction.
Develops and implements employees’ customer service programs.
Leads action team in problem solving and innovating to improve customer satisfaction.
Develops new area of expertise in the area of service competency.People
Provides appropriate staffing and skill mix for optimal department function.
Uses formal and informal means to communicate all pertinent information to employees and Sharp leadership.
Maintains employee records to ensure compliance.
Assists employees in accessing services from Human Resources and Employee Assistant Program.
Conducts performance appraisals on time and provides tools/training to meet/exceed established performance goal.
Develops and implements communication plan to assure employee communication is timely and effective using closed loop communication and SBAR.
Performs Just Culture evaluation and correction action steps as appropriate.
Leads groups in developing and implementing strategic plan to implement organization vision and/or service-culture initiatives.
Mentors employees in developing new skills and assuming new responsibilities.
Increases retention rate (or reduces turnover) of select group of employees.
Provides career path training and opportunities for career advancement of the laboratory employees.Finance
Manages operational and capital budget within targets to meet the organizational strategic plan.
Achieves and maintains Productivity aggregate score of 100%.
Variable or total expense per UOS meets/exceeds budget.
Generates solutions for volume/revenue growth and reducing costs.
Successfully prepares for the annual operational and capital budget process.
Prepares cost benefit analysis of new or existing programs, services, or variances in practice.
Decreases costs of unsafe work practices/and or worker’s injuries.Growth
Initiates and participates in collaborative relationships and special projects with other entity and system leaders to maintain appropriate levels of service.
Implements new or changes process to improve the healthcare of our customers.
Ensures team relationships that result in organizational/systems goal achievement.
Maintains ongoing analysis of service line performance and maintains trends and opportunities.
Incorporates knowledge of external factors and healthcare policies that affect reimbursement for services.
Stays abreast of technical developments in laboratory medicine, proposes and implements new test procedures and technology as needed in consultation with other entity peers and system management, in collaboration with appropriate medical and administrative personnel.Professional Development
Develops relationships, both horizontally and vertically, that result in a perception of being an effective leader (i.e. ability to create followership, develop vision, inspire others, and effectively bring about change).
Sets specific professional related growth goals.
Participates in professional organizational activity.
Participates in formal conferences or seminars.
Represents department on system wide committee.
Participates in preceptorship program.Community
Develops a department culture of community citizenship; promotes and role-model involvement in organizational community benefit programs and outreach.Delegation of Responsibilities and Duties
Responsibilities and duties, including specimen processing, preventive maintenance, test performance, and report processing, performed under the direct supervision of a technical consultant or laboratory director, according to the above performance standards, are delegated to by the laboratory medical director.
Hours:
Shift Start Time:
Not SpecifiedShift End Time:
Not SpecifiedAWS Hours Requirement:
8/40 - 8 Hour ShiftAdditional Shift Information:
Weekend Requirements:
As NeededOn-Call Required:
NoHourly Pay Range (Minimum - Midpoint - Maximum):
$62.333 - $80.429 - $98.526The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
Provides the technical knowledge, expertise and professional judgment required to support the mission of Sharp HealthCare (SHC) and scope of laboratory services. Responsible for the leadership, administration, financial, personnel development, materials management, and regulatory compliance of an entity. Responsible for the coordination of technical functions, general organization, and daily operations of the laboratory, including microbiology, chemistry, hematology, blood bank and anatomic pathology. Accountable for planning, directing and coordinating the operations of laboratory operations for a single entity and system integration for operational functions, patient care delivery, and promotion of the service line.
Required QualificationsBachelor's Degree Medical Technology or equivalent. 5 Years Regulatory, Accreditation and Quality Systems Experience. 8 Years Clinical experience in relevant areas of responsibility. California Clinical Laboratory Scientist (CLS) Generalist license - CA Department of Public Health -REQUIRED
Preferred QualificationsMaster's Degree MS, MBA, MPH or equivalent.
Essential Functions
Key Responsibilities
Develops and enhances laboratory services through collaboration with patient care and support services providing results relative to the diagnosis, assessment, and treatment of disease.
Facilitates consistent and uniform laboratory services for optimal patient care.
Follows Sharp and department safety policies and procedures regarding one’s personal protection and patient safety and provides safe working environment for patients, visitors, and staff.
Generates department operational statistical data for administration and finance.
Coordinates and assumes responsibility for department operations and staff utilization and development.
Adheres to state and regulatory agency licensure and accreditation.
Continually improves customer service perception.
Ensures self and employee performs duties with particular regard to specific age group or population specific needs, including Americans with Disability Act (ADA) requirements.
Continually develops professional and technical skills.
Completes required on-going education modules and training programs.
Assumes 24-hour responsibility and accountability for the laboratory.
Executes priorities to ensure implementation of operation plan within the work unit/units.
Promotes employee accountability and empowerment through formal and informal mechanisms.
In-depth working knowledge of Laboratory Department operations and policies.
Ability to effectively manage activities and employees of the laboratory department; to exercise mature and sound judgment in the commitment of hospital services with appropriate weight given to humanitarian and economic aspects of such services.
Ability to analyze and interpret data and prepare concise, accurate reports.Quality
Maintains JCAHO, CAP, and CA State and other regulatory agency accreditation or licensure with minimal noncompliance of minor deficiencies.
Continually identifies and resolves operational issues and develop action plans to provide consistent high-quality service to all customers.
Demonstrates quantifiable improvement in department-based indicators or outcomes to achieve zero defects and zero harm.
Accomplishes department’s business plan objectives and develops quarterly goals.
Actively participates in the Sharp System Laboratory Leadership meetings where system-wide policies and procedures are drafted, modified, standardized and reviewed to ensure regulatory compliance.Safety
Collaborates with managers, directors, supervisors and senior specialists to decrease occurrences of unsafe work practices and/or worker’s injuries as part of Sharp’s HRO initiatives.
Works collaboratively with lab leadership to meet and maintain the goals for survey responses including Culture of Safety and Employee Engagement surveys in order to measure Sharp’s progress towards becoming a HRO for employee and patient safety.
Ad-hoc member of the hospital Quality Council.Service
Creates and provides an exceptional experience for all customers:
· Rounds daily on employees and physicians to build relationships.
· Harvest wins for reward/recognition.
· Identify process improvement areas, and repair and monitor systems.
· Rounds on nursing departments and patients regularly to identify lab-related accomplishments and needs, resolve service deficiencies, and establish supportive working relationships.
· Achieves and maintains hospital goal targets related to patient, employee and physician satisfaction.
Develops and implements employees’ customer service programs.
Leads action team in problem solving and innovating to improve customer satisfaction.
Develops new area of expertise in the area of service competency.People
Provides appropriate staffing and skill mix for optimal department function.
Uses formal and informal means to communicate all pertinent information to employees and Sharp leadership.
Maintains employee records to ensure compliance.
Assists employees in accessing services from Human Resources and Employee Assistant Program.
Conducts performance appraisals on time and provides tools/training to meet/exceed established performance goal.
Develops and implements communication plan to assure employee communication is timely and effective using closed loop communication and SBAR.
Performs Just Culture evaluation and correction action steps as appropriate.
Leads groups in developing and implementing strategic plan to implement organization vision and/or service-culture initiatives.
Mentors employees in developing new skills and assuming new responsibilities.
Increases retention rate (or reduces turnover) of select group of employees.
Provides career path training and opportunities for career advancement of the laboratory employees.Finance
Manages operational and capital budget within targets to meet the organizational strategic plan.
Achieves and maintains Productivity aggregate score of 100%.
Variable or total expense per UOS meets/exceeds budget.
Generates solutions for volume/revenue growth and reducing costs.
Successfully prepares for the annual operational and capital budget process.
Prepares cost benefit analysis of new or existing programs, services, or variances in practice.
Decreases costs of unsafe work practices/and or worker’s injuries.Growth
Initiates and participates in collaborative relationships and special projects with other entity and system leaders to maintain appropriate levels of service.
Implements new or changes process to improve the healthcare of our customers.
Ensures team relationships that result in organizational/systems goal achievement.
Maintains ongoing analysis of service line performance and maintains trends and opportunities.
Incorporates knowledge of external factors and healthcare policies that affect reimbursement for services.
Stays abreast of technical developments in laboratory medicine, proposes and implements new test procedures and technology as needed in consultation with other entity peers and system management, in collaboration with appropriate medical and administrative personnel.Professional Development
Develops relationships, both horizontally and vertically, that result in a perception of being an effective leader (i.e. ability to create followership, develop vision, inspire others, and effectively bring about change).
Sets specific professional related growth goals.
Participates in professional organizational activity.
Participates in formal conferences or seminars.
Represents department on system wide committee.
Participates in preceptorship program.Community
Develops a department culture of community citizenship; promotes and role-model involvement in organizational community benefit programs and outreach.Delegation of Responsibilities and Duties
Responsibilities and duties, including specimen processing, preventive maintenance, test performance, and report processing, performed under the direct supervision of a technical consultant or laboratory director, according to the above performance standards, are delegated to by the laboratory medical director.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
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