Job Description

Overview 

Under direct supervision, appropriately addresses the preparation and routing of laboratory testing in any one of the various specialized laboratories throughout UMMS, following departmental procedures and regulations stipulated by the Clinical Laboratory Improvement Act. 

Key Responsibilities 

 Receives and accessions patient samples into the Laboratory Information System. Ensures that all codes and information are entered accurately and timely. Maintains accurate patient identification and information for billing purposes following departmental procedures. 

 Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required. Saves or preserves specimens as needed in refrigerator, freezer, incubator, dry ice, or other storage as appropriate. 

 Identifies and resolves specimen integrity issues such as mislabeled specimens, quantity not sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and documents all information for quality assurance purposes. 

 Processes add-on testing according to departmental procedures.  

 May perform waived to moderate complexity testing. 

 Answers telephones and responds to customer inquiries and requests. 

Company Description

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Qualifications

Minimum Qualifications 

Education:  High school diploma or equivalent (GED) required.  

Experience:  One year of customer service experience is preferred.    

Additional Information

All your information will be kept confidential according to EEO guidelines.