Job Description
We are currently looking for a Clinical Applications Development Specialist with a background in Next Generation Sequencing and Diagnostics Informatics to join our team. You would join a field-based team focused on supporting the clinical testing market.
ResponsibilitiesDevelop business and relationships by providing primary support for Clinical Applications Development for our product portfolio (mainly NGS) including the development of customer and internal technical training material.Support and develop IVD products, including Oncomine Target Test, globally.Support the continued development of the Oncomine Target Test and Oncomine Express test by working with our Pharma partners as a member of the Internal Content Development team.Work as part of the internal core team to develop service and support plans for new NGS assays and products.Enhance customer value/satisfaction by aligning complex product solutions and services with key customer initiatives.Provide on-site training until customers are certified and proficient using Oncomine Target Test and other IVD assays in their labs.Develop service and support plans for new products as a member of the core product development team.Troubleshoot NGS systems and assays to support customers.Provide technical and applications assistance in response to customer inquiries, specifically PGM Dx.Build internal and external training materials.Collaborate with the Program Management and Project Core teams to set up the best support strategy for each customer site.Build positive relationships with customers.Maintain consistent and structured communication with counterparts and articulate summarized communication to the Manager on a periodic basis.Align with other teams in the company on a regular basis.Travel is estimated to be 50-75%.Essential SkillsExperience in NGS sequencing, Capillary Electrophoresis, qPCR, and RT-PCR (experience with PGM or PGM Dx desirable).Understanding of healthcare industry standards, guidelines, and environments.Technical proficiency to assess customer clinical needs and implement training and experimental approaches to ensure customer success.Previous experience as an application specialist (NGS experience desirable).Excellent communication and influencing skills.Problem-solving abilities to overcome technical hurdles.Ability to understand and articulate complex scientific literature and use extensive complex clinical data.Strong instructing skills and ability to create trainings and training materials.Strong drive for success.Additional Skills & QualificationsBA/BS (with experience) or MS degree in Life Sciences, PhD preferred.Medical background, laboratory experience, and/or managed care.Work Environment
This role operates within a laboratory environment. The work schedule is from 8am-5pm, Monday through Friday, and it is fully onsite.
Pay and Benefits
The pay range for this position is $25.00 - $33.75
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Sacramento,CA.
Application Deadline
This position will be accepting applications until Jan 15, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.