Clinical Navigator - M-Power Program Join Cleveland Clinic's Hillcrest Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Hillcrest Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic provides specialized care for patients whose perinatal experiences may be affected by previous traumatic events. The M-Power Program is designed to care for patients who have experienced assault, physical or sexual abuse, previous childbirth trauma or other significant life events. Our goal is to provide you with the best possible perinatal experience and outcomes. Nurses specially trained in trauma-informed care put patients' needs first, and provide them with confidential and compassionate support. This holistic approach ensures that patients feel prepared for labor, delivery and the postpartum period. **A caregiver in this position works 8:00am - 4:30pm.** A caregiver who excels in this role will: + Facilitate communication among nursing caregivers, physicians and all members of the multi-disciplinary team. + Assist patients in accessing necessary treatment and services and provide support after discharge. + Review surgical, diagnostic and interventional procedures and provide an overview of expectations for outcomes. + Prepare families for a realistic initial visit post procedure. + Review appropriate rehabilitation programs. + Conduct rounds on designated patients daily and determine status based on nursing expertise and assessment. + Solicit patient concerns, demonstrate responsiveness and respect, and communicate the plan of care to patients and families as appropriate. + Assist patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources. + Follow-up on phone calls as indicated upon discharge. + Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication. + Facilitate transfers as needed. Minimum qualifications for the ideal future caregiver include: + Graduate from an approved school of nursing. + Current state licensure as a Registered Nurse (RN). + Basic Life Support (BLS) certification through the American Heart Association (AHA). + 3 years of experience with an emphasis in this area of specialty. Preferred qualifications for the ideal future caregiver include: + Bachelor of science in nursing (BSN). Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and hand-eye coordination. + Requires standing and walking for extensive periods of time. + Requires corrected hearing and vision to normal range. + Requires some exposure to communicable disease of bodily fluids. + Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities