The Department of Medicine, Division of Gastroenterology is seeking a **_Clinical Nurse_** to serve as patient advocate as part of a team of nurses, physicians, and medical office staff. The Clinical Nurse will demonstrate responsibility and accountability with patients, family members, other providers and support personnel regarding patient care and/or unit operations. **Specific Duties and Responsibilities** + Provide clinical support to Gastroenterology and Hepatology physicians. + Provide direct patient care based on the nursing process; work collaboratively with a multidisciplinary health care team to optimize team performance. + Ensure patient and physician calls are returned in a timely manner, and all patient interactions are documented appropriately in EPIC. + Utilize assessment skills and critical thinking to triage patient calls and complaints, responding as needed or forwarding a detailed message to the appropriate physician. + Answer questions from patients regarding physician instructions, medications, prescription refills, non-critical biopsy and testing results, and/or other aspects of clinical care. + Retrieve diagnostic results, coordinate physician review of results, and call patients with physician recommendations as trained per orientation. + Assist physicians in conducting comprehensive, age appropriate and episodic health assessment of patients/families with real, potential, acute and/or chronic health problems, which may include the psychosocial, cognitive and personal assets and limitations of the patient/family with an emphasis on wellness. + Communicate to the patient the plan of care, pre-procedural education, post-procedural education, any additional follow-up within the department of GI/Hepatology and any necessary referrals outside of the department. + Assess and/or manages follow-up plans, specific to the age of patient. + Regularly give effective, complete and accurate instructions regarding good health maintenance including disease prevention and home health care according to department guidelines and under the supervision of a physician. + Record and document health assessment data necessary to maintain, coordinate and/or expedite required services. + Act as a resource to health care staff and implements educational programs to improve health status of patients/families, taking into consideration the developmental needs of the patients and families. + Maintain electronic equipment provided by the division of GI/Hepatology and be responsible for communication with the IT department to discuss any necessary updates and maintenance. + Maintain needed supplies and equipment. Address operational issues as needed to assure clinic is efficient. + Triage patient calls and assess patients with urgent problems and/or health concerns that cannot be handled by scheduling/administrative staff and determine appropriate and timely disposition. This includes patients known to the practice and patients who are contacting the practice for the first time. + Communicate with providers and patients as needed. + Contact patients to obtain clarification on medication dosing and/or to discuss clinical problems that arise, discuss recommendations with physicians and ensure appropriate follow-up with patients. + Assist with prior authorization requests for testing/treatments and medications as needed. + Participate and be flexible within the division of GI/Hepatology (e.g. willingness to cross-train to cover infusion and/or motility testing) + Request consultations with appropriate departments, when necessary, e.g. emailing patient referrals, calling other departments to facilitate patient care (radiology, pathology). + Adapt to changes in technology and software to ensure efficient office practice. + Attend any nursing meetings and mandatory meetings as required + Remain current in clinical practice by attending relevant continuing education. + Perform other duties and tasks as assigned by the Nurse Manager. **Minimum Qualifications** + Registered Nurse, licensed in the State of Maryland or state where practicing. + Completion of the JHH credentialing process to include verification of CPR (BLS) certification is required prior to start date. + Must maintain current licensure and certification during duration of employment. + Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Bachelor's Degree in Nursing or related field. + A minimum of two years of experience providing direct patient care. + A minimum of two years of specialized experience in Clinical Gastroenterology. Classified Title: Clinical Nurse Role/Level/Range: ACRP/03/ME Starting Salary Range: $64,600 - $113,300 Annually ($84,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F Varies FLSA Status: Exempt Location: School of Medicine Campus Department name: SOM DOM Gastroenterolog Personnel area: School of Medicine The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range. Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf