The Clinical Lab Processor II is responsible for all blood draws, urinalysis, rapid tests, and swabs performed within Opelousas General Health System, hospital clinics, nursing and assisted living areas. The Clinical Lab Processor II receives and processes specimens such as blood and urine samples in a laboratory, captures data and handles client/ patient and healthcare practitioner inquiries. The Clinical Lab Processor will confirm client and specimen details, and ascertain adequacy and appropriateness of specimens. The Clinical Lab Processor II will ensure that all specimens are labeled and stored effectively, process specimens and dispose of specimens. Will ensure that the lab processing and receiving table is maintained and kept in an orderly condition at all times. The Clinical Lab Processor II will calibrate instruments, maintain equipment and sanitize the working environment. Clinical Lab Processors are further responsible to assist with the proper collection as patients arrive to the outpatient lab area or admitted into health organization the clinical lab processor is to review medical record or patient identification bracelet, follow printed lab orders and determine vials to be drawn per patient. Clinical Lab Processor II is also to provide effective communication/education to patients on the proper collection of urinalyses, stool specimens, etc. and is to work closely with lab , nursing and clinical staff.

Essential Duties & Responsibilities:

Greets patients in a friendly, cheerful, and professional manner; determines their needs and responds accordingly.Utilizes professional telephone etiquette with all callers; answers incoming calls by the third ring.Reviews and prints lab orders and labelsExplains blood draw procedures to patients and answers any questions about the processVerifies accuracy of client and specimen details.Examines specimens for adequacy and appropriateness.Captures client and specimen data electronically.Sanitizes work areaLabels and numbers specimens, and prepares aliquotsCentrifuges specimensDisposes of specimens more than seven days oldPrepares specimens to be sent to a reference laboratoryAssists clients and phlebotomists with inquiries pertaining to specimens’ requirements and test turnaround times.Ability to successfully draw blood from patients with minimal or no complications.Follows all health and safety protocols and procedures to maintain sanitary work area.Gathers medical testing materials, including needles, sample vials, blood storage bags and test tubesVerifies patient information and labels blood samples properlyAccurately updates patient information in the organization database.Helps nervous or frightened patients remain calm during blood draws.Works with clinical staff and always follows their directionsEducates patients on proper UA collection.Processes urinalysis and rapid tests within the organizationUses centrifuge regularly.Follows confidentiality and security rules when providing patient information.Receives all lab specimens within the organization databaseCalls reference labs for stat pickups/special testsDocuments and footnotes all information that is pertinent to all lab specimen collectionsPackages all lab specimens.Adheres to OSHA guidelines and participates in safety program.Performs other services deemed reasonable by physician or ManagerValidates and verifies test orders as neededPerforms result entry as required for TIQ/TIP resolutionPre sort, pickup, and deliver processed specimens to the laboratoryIdentifies problems and in some cases, any resolve issues with specimen types such as missing information, etc.Demonstrates an understanding of the compliance policies related to test ordering, which requires developing the ability to research test ordering information on translation tables, computer systems, and the directory of services.Understands the complex relationship between test(s) ordered and specimen received.Answers and clarifies employee questions (including lab personnel) regarding specimen processingMonitors supply inventory, ordering supplies as neededCoaches to achieve improved performance by proving appropriate feedback and maintains a positive work environment.Assists with reference lab Flexi Test BilliDemonstrates a proficiency and understanding of all job dutiesPrepares all reference lab send out testingProvide staff and physician's office with specimen requirementsReconciles daily reference lab logEnsures that all reference lab specimens are sent to reference labs in timely fashion

Education: High School Diploma/GED required. Vocational/Technical degree in Phlebotomy preferred.

Additional Experience Preferred
EDUCATION/TRAINING/EXPERIENCE:
• Completion of clinical training through certified phlebotomy training program or in house apprenticeship
• Phlebotomy experience preferred.
EQUIPMENT OPERATED:
• Computer/Windows 10
• Centrifuge
• Multiline telephone
• Dymo Label writer
• Printer/Copier
• Siemens Clinitek