At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Diabetes Research Center at Massachusetts General Hospital seeks a highly motivated individual to assume the position of Clinical Research Coordinator (CRC) I. This individual will work as part of a dynamic and enthusiastic team of diabetes doctors, nurses, and educators under the general supervision of the Research Center Nurse Director, Program Manager, and Principal Investigator. This position offers the opportunity to work directly with research participants, nurses, and physicians and learn about clinical research in a large academic center.
Qualifications
Specific duties include:
Complete all required hospital, sponsor and protocol training including phlebotomy and proper shipping, handling and transporting of human bio-samples.Ensure thorough familiarity with study protocols and manual of procedures.Participate in ongoing education in clinical research through the hospital offered programs.Recruit research participants.Obtain informed consent. Serve as a contact for participants/potential participants prior to enrollment and throughout the duration of the study.Coordinate initial and follow-up study visits (i.e. scheduling, collecting and organizing data, data entry, maintaining the study database, responding to edits and queries, and coordinating the schedules of staff members and off-site facilities).Administer questionnaires, set up files and paperwork, and ensure accurate/compliant records for each study visit.Gather measurements such as height, weight, blood pressure, and others as needed per study protocol.Communicate with the PI and study team regarding all aspects of the recruitment, enrollment, and the implementation of the research protocol.Collect and process human samples including blood, urine, and other tissues (as applicable)Learn and perform phlebotomy and other study procedures.Manage laboratory space including supply ordering, equipment maintenance and freezer sample inventory.Ship blood, urine and tissue samples in accordance with established procedures.Review data to ensure completeness and accuracy of information and follow up with staff or participants as needed to resolve problems or obtain clarification.Interact with regulatory agencies such as the IRB and/or sponsors and complete necessary filings; assemble and maintain regulatory binders.Schedule and coordinate study meetings; draft agendas and minutes.Request, process, and track purchase orders, checks, and invoices.Track inventory, order supplies, maintain staff files for training/regulatory matters, process travel reimbursement for study visits.Prepare and mail correspondence, maintain supplies and stock, and check temperature logs for refrigeration systems.Foster positive interactions with patients, participants, families and clinic staff.Adhere strictly to all HIPAA regulations and institutional patient confidentiality requirements.Attend staff meetings, answer main phone line as needed, and other duties as assigned by manager.Participate in literature review and scientific writing.Other responsibilities as assigned.
Additional Job Details (if applicable)
Working Conditions:
Laboratory, clinical research office, ambulatory clinical practice, and inpatient clinical setting. The research coordinator will be interacting with participants in a number of environments handling, processing, and shipping biological specimens including, blood urine and tissue samples and will be required to follow universal precautions for said specimens. Position includes assisting with participant visits in the research center, outpatient practice, inpatient hospital units, and in off-site locations.
Remote Type
Onsite
Work Location
50 Staniford Street
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.