Overview The primary function of the Clinical Research Coordinator (CRC) is to coordinate the conduct of clinical research studies in a clinic/hospital setting with an emphasis on the screening, enrollment, and monitoring of research patients. Performs other duties as assigned. Responsibilities Essential Duties and Responsibilities Recruit, screen, enroll, obtain consent from study participants and provide patient education as necessary. Prepare IRB documents and reports; ensure compliance with relevant IRB policies and regulatory agency requirements. (i.e.: continuing reviews or study updates) Organize and maintain study documents including data collection forms, informed consent forms, and regulatory documents. Submitting accurate and timely data. Assist with the collection of patient samples, including blood, urine, and saliva; process and prepare specimens (centrifuge, pipette as required). Maintain patient calendars to ensure protocol adherence Shipping of specimens Patient coordination for research protocols including arranging necessary appointments and procedures, working collaboratively with other departments and institutions, and maintaining contact with study participants. Long-term follow up of study participants Data submission and monthly/quarterly reports Work with billing department for billing of study patients on a clinical trial Maintain investigational brochures Track and report all adverse events Collaborate on development of program materials such as marketing and education Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience Minimum Required Education: Associate's Degree Clinical research experience preferred. Certification and Licensure Other certification(s) per unit requirements Certified Clinical Research Professional or Certified Clinical Research Coordinator (ACRP or SoCRA), preferred. Skills and Abilities Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills. Knowledge of biology, chemistry, mathematics, documentation, and records management Data utilization, complex problem solving, critical thinking, resource management, writing skills, strong interpersonal communication skills, detailed oriented, and able to multi-task Proficient in Microsoft Office Word and Excel, electronic health systems and databases used in research environment, or have a willingness to learn and demonstrate proficiency within six months of hire Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands. Specific vision abilities required by this job include close vision and ability to adjust focus. Level of Supervision N/A Supervises This position has no supervisory responsibilities. Culture of Excellence Behavior Expectations Benefits Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: · Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options. · Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs. · Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance. · Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth. · Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey. · Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.