Clinical Research Systems and Process Improvement Specialist Job ID 2025-140587 City Vancouver Work Location VGH 12th & Oak Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 06 Min Hourly CAD $34.68/Hr. Max Hourly CAD $49.85/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $34.68/Hr. - CAD $49.85/Hr. Job Summary

Come work as a Clinical Research Systems and Process Improvement Specialist with Vancouver Coastal Health (VCH)!
 
Vancouver Coastal Health is looking for a Clinical Research Systems and Process Improvement Specialist to join the VCH Reserach Institute team. Apply today to join our team!
 
As a Clinical Research Systems and Process Improvement Specialist with Vancouver Coastal Health you will:

Be responsible for the coordination, facilitation and evaluation of activities aimed at raising the standard of clinical research at Vancouver Coastal Health (VCH) through process and system improvements.Act in accordance with the vision, values, and strategic priorities of VCH, high quality care is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve and implement systems that support the conduct of high quality clinical research is inherent in all aspects of this position.Optimize workflows, improve efficiencies and quality of clinical trials processes.Provide a key stewardship role in the adoption, implementation and operation of the Clinical Trials Management System (CTMS) at VCH – a provincial platform that that offers functionality for tracking and managing clinical trials activity, including team effort tracking, financial management and study participant scheduling.Serve within the VCHRI as the VCH site lead, to collaborate with Michael Smith Health Research BC (MSHRBC) and Clinical Trials BC to support the implementation of a CTMS at VCH.Identify, formalize and implement associated best practices for use of the CTMS; provide training on the CTMS; facilitate communication, collaborate and exchange knowledge with users of the CTMS; and assist CTMS users in troubleshooting issues.Provide project management and support all phases of the system implementation.Work to identify additional platforms and process/system improvements that enable compliant and efficient conduct of clinical research at VCH as well as provide project support for new clinical research projects/initiatives. Qualifications

Education & Experience

A level of education, training and experience equivalent to a Bachelor’s Degree in life sciences or a related field, plus three (3) to five (5) years recent related experience in Clinical Trials.Certificate in project management preferred.

Knoweldge & Abilities

Demonstrated knowledge of and experience with clinical trials administration and project management.Understanding of the health care delivery, from a clinician to a research subject, clinician to clinician relationship and from health system operations perspective.Sound knowledge of clinical research and clinical trial terminology and methodology, understanding of clinical trials protocols, project management and the ability to communicate with research staff.Expertise in the clinical utilization of clinical information systems that support the research community.Proven consistent ability to keep up with new technologies as they are introduced to the workplace.Strong computer skills (MS Office, MS Project, PowerPoint) and ability to facilitate/troubleshoot sessions using video conferencing platforms (e.g., zoom, skype).Excellent interpersonal, management, coordination and communication (verbal and written) skills, including the ability to facilitate, influence, negotiate and persuade others. Customer service focus.Strong ability to teach others and demonstrated knowledge of adult learning and instructional design principles.Knowledge of database management principles.Strong analytical, critical thinking, problem solving and system analysis skills.Ability to function in a self-directed manner.Excellent organizational skills including the ability to prioritize workload to meet deadlines.Ability to deal effectively with all levels of staff.Ability to exercise tact, discretion and diplomacy and to maintain confidentiality when handling sensitive organizational information.Position requires local travel to VCHRI sites within VCH.Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.