The Clinical Secretary plays a vital role in assuring whole patient care is made available to each patient through referrals, prior authorizations, appts. & services. The Clinical Secretary will provide secretarial support for the Surgery department. The Clinical Secretary will be responsible for answering telephones, patient scheduling, verifying eligibility, and making necessary referrals/prior authorizations, as well as understanding, interpreting and applying multiple insurance benefits in their application to specific patients. The Clinical Secretary will be responsible verifying copayment amount and collection of copayment at time of service. The Clinical Secretary works closely with Provider Billing to assure compliance and maximum reimbursement. The Clinical Secretary will manage the maintenance of electronic medical records and the office’s electronic medical record system. The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office. The Clinical Secretary will proactively ensure all State and Federal regulatory requirements are met.

 

Qualifications:

High School Diploma or GED required. Associates Degree preferred. 2 to 3 years of previous secretarial/clerical required. Medical background preferred. Computer knowledge and skills including but not limited to Outlook and Microsoft Word required. Medical terminology required (condition of employment to complete in 1st 12 months) ICD-10 and CPT coding experience preferred. Experience in a medical office setting preferred.

 

Pay Range: $17.97 - $22.00

Starting Rate: Based on experience

 

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply.