Performs duties as the Clinical Supervisor; responsible for the daily operations, to include patient flow and site operations for the offices. Oversees inventory; keeps manager informed of critical issues. Collaborates with Practice Administrator for staff, mid-level and physician office hours and scheduling. Serves as an O.S.H.A. compliance team member. Resolves problems/concerns of patients, staff or physicians.

Education:

Minimum:  High School Diploma or equivalent Preferred:  Graduate of an LPN or Registered Nurse Program

Registration/Certification/Licensure:

Healthcare Provider CPR
Preferred: Certified Medical Assistant, Current PA LPN or RN license and Act 33/73 clearances

Experience:

Minimum:  Three years clinical experience in a physician office or within a healthcare related field.  Preferred:  Prior leadership experience

Status:  Exempt

Physical Requirements:

The following frequency definitions apply to all Physical Requirements unless otherwise noted:
Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr)
Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr)
Constant: (> 2/3rd of day , > 5.5 hrs/day, > 24 reps/hr)

  NOTE: An asterisk (*) indicates that the item is an essential function. Non-Material Handling Standing - Remaining on one's feet in an upright position remaining stationary - OCCASIONAL Walking - Remaining upright on one's feet, and moving about - FREQUENT Sitting - Body remains in a seated position - FREQUENT Stooping - To bend the body downward and forward by bending the spine at the waist - OCCASIONAL Bending - To flex the upper body forward - OCCASIONAL Twisting - To rotate the upper body forward - OCCASIONAL Climbing - To move the body in any direction on equipment or structures that do not include stairs or ladders - N/A Ladders - To ascend and descend ladders - N/A Stairs - To ascend and descend stairs - FREQUENT Kneeling - To move the body downwards and come to rest on both hands and both knees - OCCASIONAL Squatting - To move the body downwards by bending both knees - OCCASIONAL Crouching - To bend the body forward and downward by bending the spine and the legs - OCCASIONAL Crawling - To move the body forward or backwards on hands and knees - OCCASIONAL Reaching Horizontal - To extend the arms and hands outward, remaining under shoulder height - OCCASIONAL Reaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONAL Grasping - Using functional gripping of the hand to handle an object - CONSTANT Finger Manipulation - To manipulate objects with the use of fingers - CONSTANT Seeing - Using visual feedback to accomplish a task or activity - CONSTANT Hearing - Using sound feedback to accomplish a task or activity - CONSTANT Repetitive Upper Extremity Use - Using the arms and/or hands continuously or more than 2/3 of the total time - FREQUENT Repetitive Lower Extremity Use - Using the legs and/or feet continuously or more than 2/3 of the total time - FREQUENT Material Handling  Pushing - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person OCCASIONAL Up to 20# Pulling - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person OCCASIONAL Up to 20# 20# - 50# Lift - Floor to Waist OCCASIONAL 20# - 50# Lift - Waist to shoulder OCCASIONAL 20# - 50# Lift - Shoulder to overhead OCCASIONAL 20# - 50# Carrying - To transport an object or article using the arms or hands (> 10 feet) OCCASIONAL Up to 20# Environmental Factors Working alone - OCCASIONAL Working in cramped quarters - OCCASIONAL Constant interruptions - FREQUENT Working with hands in water - OCCASIONAL Use of power tools - N/A Working on ladders/scaffolding - N/A Exposure to vibration - N/A Exposure to dust - N/A Exposure to noise (constant) - N/A Exposure to electrical energy (outlets, etc) - CONSTANT Exposure to temperature changes (heat, cold, humidity), that require special clothing - N/A Exposure to slippery walking surfaces - N/A Exposure to solvents, grease, oils - OCCASIONAL Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) - CONSTANT Working with bloodborne pathogens - FREQUENT Cardiovascular Energy Requirements - Physical Demand   

Physical Demand

Met Level

Examples of similar activity intensity

Sedentary to Light

0 - 3.5

Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work.

Medium

3.6 - 6.3

House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs).

Heavy to Very Heavy

> 6.4

Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.

As relates to this position: Sedentary to Light - CONSTANT Medium - N/A Heavy to Very Heavy - N/A

I. Specific Job Responsibilities (Essential Functions):

Demonstrates leadership abilities to oversee the day to day operations which ensure efficient and cohesive patient flow. Creates orientation plan for new staff and provides feedback to the Practice Administrator. Collaborates with Practice Administrator for staff, physician and mid-level scheduling. Utilizes critical thinking skills to prioritize patient needs and determine care path in collaboration with physician and/or mid-level provider as needed. Work with insurances and incentive programs to receive maximum reimbursement. Ensure proper utilization of office EMR. Supervises clinical staff to ensure proper patient care is provided. Ensures staff and office are compliant with O.S.H.A. regulations. Resolves patient complaints and problems/concerns of staff or physicians in a timely manner. Provides appropriate education for medication management, pre and post-procedural instruction as needed.

II. Organizational Responsibilities:

Completed mandatory education, annual competencies and department specific education within established timeframes. Completed annual employee health requirements within established timeframes. Maintained license/certification, registration in good standing throughout fiscal year. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies and works to reduce potentially unsafe patient care or other safety practices. Adheres to regulatory agency requirements, survey process and compliance.