Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

We are seeking a Clinical Supplies Oversight Manager in our Global Clinical Supplies Team (based Serbia or Bulgaria). The role can be fully homebased (or office, hybrid in Sofia or Belgrade)

This role manages the full supply chain oversight for high complex global clinical trials. Ensures project/study activities are in compliance with company and client requirements. Mentors, trains and provides on-going support to junior team members. May act as main contact and escalation point for assigned clients. Provides consultation services to clients and may develop and update client-specific manuals. Builds and maintains client relationships.

A day in the life

Develops study specific plans for each assigned project.

Meets with internal teams to coordinate efforts, provide recommendations and risks, and update project reports/spreadsheets.

Integrates all clinical supplies activities into the supply chain to support project logistic strategy and compliance with GxP requirements.

Participates in ongoing training on new regulations.

Participates in aspects of the bidding process.

Represents the department internally and externally at meetings, strategic projects, bid defense meetings and initiatives as per the business requirements.

Participates in or leads process improvement initiatives. Actively supports the roll-out of new processes within the department.

Maintains and uses existing tools while continously looking for improvement opportunities.

Consults the client on the best strategy for management of the clinical trial.

Builds strong internal and external network.

May act as a back-up for the functional manager.

Education and experience

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Keys to success

Excellent English and communication skills both written and verbal

Exceptional interpersonal, planning, organizational, problem solving, sense of urgency and decision making skills

Demonstrated leadership and team building skills

Strong working knowledge of Microsoft Office suite

Sharp focus on customers and attention to detail

Ability to work in team environment, as well as work completely independent

Comprehensive understanding of clinical supply operation

Exceptional client building and 3rd party relationship management

Excellent ability to provide customer service with the highest standards of quality and excellence

Superb skill in bid preparation and bid defense

Strong presentation skills and proven ability to represent the department