Position Summary

The Clinical Systems Administrator is responsible for the management, system planning, implementation, enhancements, and ongoing support of the ambulatory Electronic Health Record (EHR), Practice Management (PM), and other assigned information systems throughout the health system. Serves as liaison between the Information Services Department and assigned departments and practices/clinics in the Healthcare System.

 

Primary Position Responsibilities

Configuration, implementation, and maintenance of the Electronic Health Record (EHR),  Practice Management (PM), and other assigned information applications including, but not limited to, software updates, patches, enhancements, testing, and training in coordination with IT staff and the vendor(s) as necessary                      

Provides level 2+ support of the EHR, PM, and other assigned applications to ensure clinical, business, and operational needs throughout the organization    

Participates as a project lead in project planning and development, focusing on initiatives supporting departments and practices/clinics throughout the health system. Develops outcomes-oriented work plans and manages project activities and deliverables and provides technical assistance and consultation to departments and practices/clinics regarding project activities                                

Develops on-line help documentation, user manuals and guides, system documentation for the Information Services Department and clinical and business units                                

Shares off-hour on call responsibility to maintain the EHR, PM, and other assigned clinical applications.

Other duties as assigned

 

Qualifications

Minimum Education:

Required: Bachelors Degree in Computer science or healthcare related field OR equivalent experience

 

Minimum Years of Experience (Amount, Type and Variation):

Required: 2-4 years of experience in healthcare information system and technology or related clinical practice                       

Preferred: 5-7 years in healthcare information systems and technology with a minimum of 3 years within an ambulatory setting supporting clinical and business applications, specifically NextGen  

 

License, Registry or Certification:

Required: None                                

Preferred: NextGen Certified Professional (NCP); Project Management Professional (PMP); CAHIMSS or CPHIMSS

 

Knowledge, Skills and/or Abilities:

 

Required: General knowledge of clinical and business healthcare information system applications, electronic health records, practice management, servers, personal computers, and networks

 

Preferred: Excellent problem solving skills and the ability to effectively prioritize and execute tasks in a high-pressure environment; General knowledge of project management and change management principles; Ability to collaborate, facilitate teams, and foster consensus on process issues; desire to work with people; exceptional verbal and written communication skills; interpersonal relationship skills; Experience in policy/procedure development and staff training; ability to learn, understand, and apply new technologies; Experience at working both independently and in a team-oriented, collaborative environment.