Riverside, CA
29 days ago
Clip Express Account Representative
Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEELâ„ , by applying to become a Clip Express Account Representative at our Riverside or Woodland location.   SUMMARY   The Clip Express Account Representative works hand in hand with the inside sales reps, outside sales reps, managers, customers and engineers to provide customer service and support regarding clips, connectors and other accessories distributed by Clip Express.   ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as customer contact for all Order Management. Responsible for clip order entry, price quotations, sales assistance, logistics, and technical support. Instrumental in new clip product launches, identifying and creating sales opportunities. Responsible for relationship building, market strategy, profit and loss, and clip forecasting. Initiates production cycle by receiving and entering orders for production. Reviews pricing & product for accuracy. Works with the Clip Express Sales Manager to meet or exceed company metrics. Coordinates & schedules daily shipping schedule while working with shipping coordinator. Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery. Serves as customer contact for all Quote management. Enters quotes with pricing guidelines. Faxes or emails quotes to customers and sales reps., follows up on current quotes. Tracks and follows up on quotes. Establishes regular communication with sales representative base &; logs significant discussions in CRM. Communicates pertinent information to territory managers and plant management. OTHER RESPONSIBILITIES INCLUDE Dispatches literature requests. Resolves sales adjustments (credits) coordinates returns/pick-ups, logs necessary incident utilizing CRMs. Attends regularly scheduled sales training meetings. Assists other reps with duties when needed. Limited travel to assigned territory.
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