At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Responsible for designing and enabling the portfolio’s strategic roadmap for direct-to-customer engagement programs, as it aligns to the overall Customer Lifecycle Management (CLM) strategy in growing Customer Lifetime Value (CLV). This also entails harnessing the productivity of the squads within the portfolio, maximizing efforts and resources, engaging relevant stakeholders and leveraging synergies, pursuing continuous innovation, and driving effective performance measurement.

DUTIES & RESPONSIBILITIES:

Contribute to shaping the overall CLM strategy and program roadmap

Set the goals of the strategic Portfolio, aligning initiatives with the overall CLM strategy to grow CLV

Plan and manage the backlog of campaigns and programs towards delivering maximum customer and business value

Engage and align all relevant stakeholders in delivering on the portfolio strategy and roadmap

Champion innovation opportunities for the portfolio

Drive the culture of high performance across squads

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.