JOB DESCRIPTION:
Within C5ISC, the Shared Service, Business Operations Division – Field Coordination Depot Support Branch (BOD-FCDS) acts as the single touch point into the C5I Service Center for field units requiring depot support. Field coordination, in support of C5I Product Lines, facilitate deployment (installation activities) of approved Engineering Changes/Time Compliance Technical Orders (EC/TCTO) as well as sustainment maintenance services including preventative, corrective and adaptive maintenance. Sustainment maintenance, capturing electronic systems, encompass the product line’s systems over their full electronic systems life cycle. This also embraces the installation and configuration of all C5I services for afloat, air, shore, and deployable specialized forces platform types.
Provide Engineering Technical Support for BOD-FCDS to support the systems/equipment listed in below. The CCTV Engineering Technician must provide sustainment centered corrective maintenance response for equipment/systems during the O&M and disposition phases of the system development life cycle, to include incident management and deployment of systems and their components. The CCTV Engineering Technician must be able to track and use USCG logistical and support tools such as Remedy (CGFixIT, Incitement Management, Work Order Management, Release Management and Knowledge Management), EAL, ALMIS, and NESSS.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide depot level CCTV equipment/system SME support to resolve trouble tickets, work orders and CASREPS generated from the USCG Centralized Service Desk utilizing, monitoring, and updating CGFixIT (Remedy or latest C5ISC enterprise Incident Management Tool) or the Equipment Asset Log (EAL) application support tools as directed by the COR.
• Provide electronic module/repairable material turn in tracking and advise fleet units of turn-in due dates and required actions to complete equipment return.
• Provide CCTV equipment/system on-site technical support for analysis and/or repair requirements as the COR deems necessary. Technician must also provide an associated After-Action report within five (5) business days after any onsite visit as detailed in Section 2.3. (CDRL A002).
• Provide CCTV remote technical support, as appropriate, for identifying repair requirements.
• Support BOD-FCDS with the development and maintenance of databases as necessary. The COR must direct this activity scoped to the BOD-FCDS-AFLOAT Section responsibilities.
• Provide data collection support by sending emails and making phone inquiries to field commands/units, then organize and document the data obtained.
• Provided feedback to make revisions/updates to technical and logistics documents and project plans as the COR directs. Support BOD-FCDS with the development and maintenance of databases as necessary, limited to within the FCDS-Afloat group scope of responsibility.
• Provide BOD-FCDS support and travel, if necessary, as the CCTV Engineering Technical Support Subject Matter Expert (SME) representative at meetings or represent BOD-FCDS as the COR directs.
• Provide input to revise logistics/supply chain documentation for the installed systems and equipment on board the vessel types listed below.
· 418-WMSL Surveillance & Tactical CCTV systems
· 154-WPC CCTV systems
· WMSL/WPC DVR system
1SG38-FDVS, 270-WMEC Flight Deck Video System
1SG38-FDVS, 210-WMEC Flight Deck Video System· Frequency Standard
NON-ESSENTIAL DUTIES:
Other duties and responsibilities as assigned.
REQUIRED SKILLS:
Experience, Education and Licensure:
• 10 years of experience with troubleshooting and maintaining DHS or DOD equipment.
Certifications/Qualifications:
• Preferred that the candidate shall have completed a college electronics course curriculum with award of a BSEET/BSEE or achieved certification in an advanced electronics program from a technical school.
SUPERVISORY RESPONSIBILITIES:
None.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
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