Honolulu, HI, 96823, USA
38 days ago
Closing Specialist (Bilingual Japanese/English)
Hourly Rate: $14.00 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Closing Specialist** , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. **Where great benefits lead to a** **life fulfilled** **.** + Competitive Pay + Medical/Dental/Vision/401K opportunities + Travel discounts + Credit Union Membership + Tuition Reimbursement + Professional Counseling & Family Support + Growth and Development Opportunities *Benefit eligibility will vary by position **As a** **Specialist Closing** **, a typical day will include:** + Answer Owner questions regardingthe use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery. + Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. + Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).   + Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.  + Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.   + Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling. **Guest Experience and Company Standards** + Welcome and greet guests and anticipate and address their needs. + Interact with colleagues and guests professionally and promptly. + Contribute to team goals. + Always follow company policies and safety procedures. **To Become a** **Closing Specialist** **:** + Available to work a flexible schedule to include weekends and holidays. + Proficiency in English and Japanese language skills + Notary License Required: associate must have notary license active and in good standing by the end of nine (9) month introductory period, from date of hire. + Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. + Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. + Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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