What You'll Do

A core role within the Techops team and responsible for Spaces customer adoption

Troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.

Analysing customer tickets and provide L3 support

Should have knowledge on cloud-based applications

Understanding/analysing all aspects of the product/system like function/component, system, performance, regression and service

Automate repetitive tasks using python Scripts.

Ability to work in extended or odd days/hours

Who You Are

You enjoy working in a fast-paced multi-layered environment with a “take-charge” / “can-do” attitude and is able to demonstrate flexibility and resiliency. You are self-sufficient and be able to work with minimal supervision. Work with geographically distributed teams across different time zones. A strong end-to-end developer who works on metadata driven products and end-to- end applications engineering.

Minimum Qualifications:

·       An overall work experience of 7+ years.

·       Solid understanding of network infrastructure and network hardware.

·       Ability to implement and fix network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.

·       Develop, implement and complete test plans and scripts to address business and technical use cases

·       Ability to review and improve test coverage

·       Able to perform web services testing, backend components. research and document bug reports following agreed-upon processes immediately upon discovery of a quality problem

·       Participate in solve and training of issues with different teams to drive towards root cause identification and resolution

·       Experience in Python scripting

·       Knowledge on AWS Cloud and services.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco