Implements and supports VNSNY’s cloud-based strategic technology platforms. Responsible for the functionality, quality, value and timely delivery of products and services within our AWS Infrastructure Portfolio that supports the desired Cloud capabilities for all lines of business. Works under general supervision.
Responsibilities
Provides day to day support for the operations of the AWS and Azure environments supporting VNSNY’s applications and services, which includes the administration, operational support and problem resolution of building and maintaining Cloud Based solutions.
Forecasts system demands and recommends upgrades, expansions and reconfiguration of system. Leads hardware and software installations and upgrades when necessary.
Provides hardware troubleshooting and software problem resolution, takes appropriate corrective action and/or interacts with IT staff or vendors in performing testing, support and troubleshooting functions.
Acts as a technical resource to other IT staff in the design, construction and deployment of cloud applications and services. Assists in assembling of the required documentation and procedures needed to support deployed cloud applications.
Leverages Continuous Integration Continuous Delivery (CICD) automation knowledge and tools to support lifecycle and project management for application development and deployment.
Leverages cloud technologies to provide an auto-scaling cloud environment with disaster recovery capabilities within AWS or Azure.
Reviews different cloud solutions and architectures to identify opportunities to improve cloud processes and deployments. Develops and executes implementation plans to migrate to the new solutions.
Instructs and guides operational activities for local users, departmental support and computer operations staff.
Participates in the capacity planning and systems performance evaluation within the group.
Participates in special projects and performs other duties as assigned.
Qualifications
Education:
Bachelor’s Degree in Computer Science, Information Technology or related discipline, or equivalent experience required. Advanced degree preferred.Licenses/Certifications:
Any cloud-based certification (e.g. AWS sysops/DevOps/Solution Architect) preferred.Experience:
Minimum of three years’ experience in systems operations and administration, telecommunications network installation, operation and maintenance required.Experience in enterprise level IT projects and Cloud based technologies (PaaS, IaaS, and Cloud Infrastructure Services) required.Effective consultative, communication and analytical skills and the ability to work effectively with clients, other systems technical staff, consultants and vendors is required.Ability to communicate clearly and effectively (both written and verbally) with the customer’s technical staff as well as management team required. Extensive knowledge of the AWS technology (e.g. EC2/ StorageGateway/ Route53/ S3/ Cloudformation/ ELB/ ASG/ VPC/ DirectConnect/ SES) required. Familiarity with Networking, Virtualization, Storage, and Cloud Automation required. Some experience in SharePoint & Office 365 required. Prior experience with building dynamic infrastructure within AWS or Azure required. Prior experience in supporting one or more cloud infrastructure migration projects is essential. Solid understanding of DNS solutions, Active Directory, and other LDAPs solution and cloud migration required. Experience implementing cloud migration strategies and requirements identifying impediments and developing mitigation plans and migrating large scale virtualized environments to AWS/AZURE cloud required.