Job Seekers, Please send resumes to resumes@hireitpeople.com Job Responsibilities: Leading the development of new features and solutions in Microsoft Teams Participating in projects in to further secure the Office 365 and Microsoft Teams platform. Identify improvements to Microsoft Teams environment based on experience and industry expertise. Partner with other areas within IT to deliver overall improvements to the operational processes and end-user experience. Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams. Provide guidance as needed to operational teams to support L3 incident management Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions. Maintain expert knowledge in Microsoft Office 365 changes and industry news. Consult on design approaches for solving visible and complex business problems. . Provides input into design best practice methodologies and standards. Defines standards for specific processes and / or components.

Requirements:

Expertise in Microsoft Teams and Microsoft Office 365 systems Expertise leveraging PowerShell and GraphAPI to automate operational processes, reporting, and configuration of Microsoft Teams. Expertise in leveraging the Microsoft Teams Call Quality Dashboard to improve services. Extensive experience interpreting functional needs and writing or editing solution designs for new systems, systems changes or system enhancements. Previous experience in the design phase of complex systems projects Technology design experience which includes Performance, Security, Availability, as well as Operations, Monitoring and Support. Solid functional understanding of the business processes and systems that benefit from effective messaging and collaboration tools Strong consulting, leading and mentoring skills Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization Demonstrated ability to effectively work both independently and within cross functional project teams that span multiple time-zones Ability to understand the big picture and the short term perspectives of specific situations Ability to influence others to achieve results Strong problem-solving and analytic skills Expert knowledge of the software development lifecycle Ability to alter direction easily to accommodate changing priorities