Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagramming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

The role is responsible for overseeing operations support for cloud services through monitoring, incident response, and incident resolution for production applications and infrastructure deployed in the cloud environment.

The Responsibilities includes:

The role oversees that cloud infrastructure is monitored and provide support when issues occur.

Ensures that cloud infrastructure is checked to maintain availability and ensure performance SLAs are met and performance tuning and run-book tasks are carried out when needed

Ensures there is adequate response to incidents and escalates them to the other teams as required.

The role will own root cause analysis of incidents.

Mange the operations shifts on a 24 x 7 basis as required.

You will act as a cloud engineer covering one or more cloud platforms and related technologies for the Cloud Hub

You will be responsible for maintaining the cloud hub operations, this includes the Cloud portal administration, Automation and monitoring configuration.

Configuration and infrastructure management with tools like Terraform.

Executing and troubleshooting PAAS and IAAS related issues

Development of and continual improvement of automation and procedures

Analyzing and supporting infrastructure in Azure, AWS and GCP

Monitoring system performance and recommend corrective action.

Documenting current environment and ongoing maintenance of documentation

Collaborate with product owners, developers, and support staff to ensure continuous and reliable delivery of service.

Vulnerabilities and Audit remediation.

Windows or Linux Administration.

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience:

Minimum 4+ years of experience as a Cloud Engineer.

Hands-on skills on configuring & troubleshooting Azure, GCP cloud technologies.

Implementing compute, storage and network services on Azure cloud platforms.

Service consumption and its reporting, Cost management and its reporting, Dashboard and Integrations, Automation in reporting

Expert level Linux Windows System Operations Skills

Expert skills on troubleshooting cloud networks, middleware & cloud storage technologies.

Experience in Continuous Integration and Continuous Deployment methodologies

Experience in monitoring and alerting for IT applications and platforms

Certifications Required: Azure Administrator Level Certification (AZ 104), Google cloud Engineer Associate, Azure Fundamentals ( AZ-900 )

Preferred Technical and Professional Experience:

With bachelor's degree or master’s degree

Preferably having Multiple technology

Hand on experience / understanding of automation through Ansible, Terraform is an added advantage.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.