Cloud Infrastructure Support Engineer

Associate III - Cloud Infrastructure Services

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

UST is searching for a Cloud Infrastructure Support Engineer who as a member of a team, will contribute to the design and implementation of IT automation with a focus on service delivery.

 

The opportunity:

·       Leverage development experience to improve upon monitoring and ing on applications and business processes through use of events, metrics and log analytics with a focus on self-healing.

·       Implement automated CI/CD pipelines.

·       Embed with waterfall-centric teams to drive adoption of DevOps practices and tooling.

·       Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection preferably tools provided by Microsoft itself.

·       Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.

·       Instrumental in deployment sand automation of various services on Azure as well as private clouds.

·       Acts as a gatekeeper for production changes, release, and deployments.

·       Supporting production Infrastructure environments, On-Call support, and working within an ITSM control structure

 

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       Fair understanding of customer infrastructure, ability to co-relate failures

·       Monitoring knowledge in infrastructure tools

·       Networking skills

·       IP addressing and Subnetting knowledge

·       Preferably certified in Cisco's basic certification track

·       IOS upgradation knowledge and IOS patching knowledge

 

Benefits

Employees receive eleven (11) paid holidays, two (2) weeks of paid vacation per year, and are eligible for health, dental, disability and life insurance.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

#UST

#LI-YH1