Job Summary

Based upon user needs, and a sound understanding of applicable business or clinical systems and industry requirements, formulates and defines average to large project scopes and objectives. Devises or modifies procedures to solve problems, considering software applications capacity, resource availability, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Participates in project leadership by documenting scope and defining implementation procedures. Provides technical project management, often leading work on new implementations and upgrades of related systems and handling multiple projects simultaneously. Documents and drives best practices throughout the system. Staff members in this position are effective and self-sufficient in working within a diverse technology. Regularly provides guidance and training to less experienced Business Systems Analysts.

Essential FunctionsDrives business process improvements that support strategy optimization, the rhythm of the business, and product/corporate systems advancements.Recommends process enhancements and automation opportunities to optimize productively and maximize ROI.Translates Cloud data and concepts and communicate them to non-technical personnel.Supports complex business process redesign projects and cross-functional initiatives that are people-centric, strategically aligned, scalable, and quantifiable.Conducts analysis with stakeholders to plan and execute business analysis tasks and communication.Documents requirements using workshops, interviews, document analysis, surveys, business process descriptions, user stories, scenarios, task and workflow analysis, prototyping, focus groups, and use cases.Evaluates information gathered from multiple sources, reconcile conflicts, segment high-level information into details, and abstract from low-level information to a general understanding.Documents business, task, and workflow processes using industry standard methods including business process descriptions, use cases, scenarios, diagrams, flow charts, etc., ensuring that these deliverables can be used to design a solution to the stated business problem.Defines acceptance criteria, identify, defect, define, and validate corrective actions.Supports the development metrics and key performance indicators to align solutions with desired business outcomes.Collaborates with stakeholders to have a shared understanding of requirements and provide stakeholders with access to business analysis work products.Serves as liaison and resource to project managers, leadership, and other project team members throughout each phase of the process to help clarify and/or resolve issues related to requirement, design, testing and acceptance specifications.

Qualifications

Required

Bachelor's Degree or equivalent5 years of relevant experience in the fieldExperienced in Agile and software developmentExperience working with AWS; knowledge and/or vested interest in cloud technologies

Preferred

Master's Degree or equivalent7 years of relevant experience including experience formulating and defining systems scopes and objectivesAbility to analyze data and accurately report metrics that align with business and process goalsUnderstanding of infrastructureSelf-motivated and self-starting; working with little supervision and picking up new and unfamiliar conceptsExperience using Confluence and JiraExperience using ServiceNow especially report writingExperience with process modeling tools such as Visio and/or Draw.ioStrong background in implementing enterprise initiatives on a large scaleExperience with designing and building reports using data transformation tools (Tableau Prep, Alteryx, etc.) and business intelligence tools (Tableau, Power BI, Business Objects, etc.)

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Infrastructure Development

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.