Identifies and evaluates industry trends, gathers customer/partner insights, and maps architecture and digital transformation solutions to customer/partner business outcomes. Develops and expands existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders (to the extent that the customer/partner will call for consultation without being prompted). Guides other team members to focus on customer/partner experience through efficient delivery. Drives their team in operating and optimizing complex and high-impact situations for strategic customers/partners in collaboration with internal stakeholders. Leads the adoption of Microsoft offerings based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s). Connects gaps and patterns across business and technology areas, and drives changes and improvements to existing intellectual property (IP), technologies, and/or processes that enable solutions to scale across customers/partner. Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.