Account aligned, this role is responsible for the full adoption lifecycle from project concept to usage and expansion within the customer.    Maintains an awareness of the topology and workloads within the customer and is highly technically competent.  Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy Conducts/orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth Monitors the Customer Adoption Health (looking at usage and impact on business KPIs) Drives value realization along the engagement lifecycle Technical due diligence to achieve the “Technical Win” Responsible for Renewal/Usage Growth

Career Level - IC4