Requisition Number: 99703 

Sr. Cloud Success Associate

 

Location: Delhi NCR /Bangalore /Hyderabad / Chennai/ Pune/Mumbai/ Kolkata / Trivandrum (Hybrid Mode) 

 

Insight at a Glance

14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally

 

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

 

About the role

 

As a Sr. Cloud Success Associate, you will ensure clients are properly on-boarded and derive maximum value from their investment in Insight. We will count on you to build and maintain strong relationships with your clients and help them progress through the most advantageous adoption of our solutions. Along the way, you will get to:

Be the “voice of the customer” by conducting monthly or quarterly business reviews Analyze consumption and usage data to assist client’s with understanding their cloud spend Provide standardized recommendations to increase adoption and work closely with Insight resources to provide the specific help the client needs and follow the best practices Understand Insight’s offerings, policies, and procedures.  Be responsible for partnering with the clients to create a “Value Investment and Roadmap Plan” for those that qualify for CSM engagement to track and maintain client growth in the cloud and help identify professional services opportunities and PSOs Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

 

What we’re looking for

Bachelor’s degree in business, or other relevant technical discipline from an accredited university  5+ Years of experience in customer-facing positions (client success, customer service, professional services, technical support, or similar role that focused on client success preferred)  Experience with Office 365 and Microsoft Teams Experience working in the Microsoft Partner Centers and the Azure Portal Be able to demonstrate how to maneuver in Azure and train the client to best practices  Ability to assist clients in solving problems through cloud technologies, leveraging internal and/or external resources 

 

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance

 

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

 

Join us today, your ambITious journey starts here.

 

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Today's talent leads tomorrow's success. Learn more about Insight: 
https://www.linkedin.com/company/insight/

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India