At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Cloud Systems Engineer 

The Cloud Systems Engineer manages, deploys and maintains NICE CXone's production systems, virtualization, SAN, Public Cloud, and other supporting environments. The role will also manage, deploy, and maintain our lab environments. The candidate would work as a lead on projects that are across multiple groups. 
 
 
​ As a Cloud Systems Engineer, a Typical Day Might Include the Following: 

Manage and deploy Windows Domain and Active Directory environment  Deploy Servers with Windows Server 2019  Set up and maintain server system and file security  Manage Lab and Production Infrastructure   Deploy, Configure and Maintain Physical Storage (SAN)   Monitor and optimize performance of servers  Manage Virtualization Environment   Maintain documentation of Environment and Processes   Work with vendors to troubleshoot problems and RMA parts as needed  Manage and deploy Linux server installations  Deploy and Manage Public Cloud Compute and Storage  Deploy and Manage Enterprise Grade Physical Compute  Other duties as assigned  

To Land This Gig You'll Need: 

Bachelor’s Degree in Computer Science, Business Information Systems or related field or equivalent work experience required.  Management of VMware and Public Cloud Environments  Microsoft server related certification (MCSA)   2+ years working in a Server 2012 R2 or Server 2019 server environment  Experience managing and deploying Windows domains, Active Directory and DNS  2+ years managing and deploying virtual environments  2+ years managing and deploying Windows 2019 servers  2+ years installing/configuring physical server hardware and OS  Experience successfully working under time constraints and deadlines  Experience working within a team of IT professionals; taking and following direction and completing tasks and assignments in a timely manner with a positive attitude  Experience working with Change Management 

Bonus Experience:  

Configuration and management of HP or Cisco server hardware  Systems Engineer Related Certifications (e.g. MCSE or Public Cloud)  Comfortable working with changing timelines and deadlines  Experience working in large, global environments  Experience working in fast-paced production environments  Management of VMware environments  Management of AWS environments  SAN deployment and administration  Unix or Linux administration  Deploying servers and applications using Chef  Experience working with config management or infrastructure automation  

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.