BASIC FUNCTIONS: This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage.QUALIFICATIONS:• BS Engineering/Computer Science or equivalent experience requiredTECHNICAL SKILLS:• Basic problem-solving skills.• Basic knowledge of storage systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.• Knowledge of virtual server environments and thin client.• Knowledge of scripts for automation.• Ability and desire to learn new processes and technologies.• Basic oral and written communication skills.ACCOUNTABILITIES:• Apply basic problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.• Apply basic knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).• Diagnose basic system performance problems.• Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.• Develop lists/scripts for execution of commonly used processes and automation of simple tasks.• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.• All other duties as assigned LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.