1. Job Title : Cloud Specialist 2. Job Summary : We are seeking a Cloud Specialist with 8 to 10 years of experience to join our dynamic team. The ideal candidate will have extensive experience in M365 Messaging M365 Messaging Migration and MS Exchange. This role involves managing and optimizing cloud-based messaging systems to ensure seamless communication across the organization. The candidate will play a crucial role in enhancing our cloud infrastructure and contributing to our overall business objectives. 3. Experience : 8 - 10 years 4. Required Skills : Technical Skills: M365-Messaging M365 Messaging Migration Messaging - MS Exchange Domain Skills: 5. Nice to have skills : Technical Skills: Domain Skills: 6. Technology : Digital Colaborate Service 7. Shift : Day 8. Responsibilities : *MS Teams expert who can conduct studies of existing requirements design future state solutions and help to transform the UCC solution around MS Teams environment. *Must have migration experience from Slack to Teams OnPrem to MSTeams and Tenant to Tenant Migrations *8 to 10 years experience on Skype Microsoft Teams with Enterprise Voice is must. *Experience on AudioCodes or Sonus Gateways or Downstream SBCs *Upgrading installing configuring designing and migrating Voice from PBX to MSTeams *Experience and Knowledge on MS Teams Direct routing and Operator Connect for Enterprise Voice *Knowledge on Bandwidth planning optimal conferencing traffic capacity QOS. *Design voice interoperability to PSTN QoS implementation for conference and other applications and integration with 3rd party telephony environment. *Experience in Skype or Teams Enterprise Voice troubleshooting (Gateways SBAs and complex issues) *Knowledge on Enterprise Voice feature Call Admission Control Call Park Media Bypass and Auto attendant etc. *Experience of configuring and troubleshooting Dial Plans Normalization Rules routes PSTN Usage and Voice Policy *SIP SIP Trunk integration define outbound translation rules inbound dial plan SIP Call flow concepts knowledge of call methods. *Knowledge on Call quality Dashboard Reporting and Management *Overview of integrating Video endpoints Teams meeting rooms and Collaboration Bars configurations. *Understanding of response groups Call queue Auto Attendant Dial by Extension workflows call routing methods. *Experience in Planning designing deploying and configuring Microsoft Teams *Knowledge on deploying Remote Sites with Enterprise Voice *Overseeing the schedule of activities to ensure planning and support is provided as requested. *Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer. *Coordinates with Customer staff to determine AV V and basic 9. Job Location : Primary Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location 1 :NA NA 10. Job Type : Cloud Value Sr specialist [60IT19] 11. Demand Requires Travel? : No 12. Certifications Required : NA
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.