Job Summary

We are seeking a highly skilled Cloud Specialist with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Microsoft Teams Administration Microsoft Teams Basic IP Telephony and Collaboration-Microsoft Teams. This hybrid role requires a proactive individual who can manage and optimize our cloud-based collaboration tools to enhance productivity and communication within the organization.

Responsibilities

Manage and administer Microsoft Teams to ensure seamless communication and collaboration across the organization.Oversee the integration and maintenance of Basic IP Telephony systems to support efficient voice communication.Provide technical support and troubleshooting for Microsoft Teams and related collaboration tools.Implement and enforce best practices for Microsoft Teams usage and security.Collaborate with IT and other departments to identify and address any issues related to cloud-based collaboration tools.Monitor and analyze the performance of Microsoft Teams and related systems to ensure optimal functionality.Develop and deliver training sessions for employees on the effective use of Microsoft Teams and other collaboration tools.Lead the implementation of new features and updates for Microsoft Teams to enhance user experience.Ensure compliance with company policies and industry regulations related to cloud-based communication tools.Create and maintain documentation for Microsoft Teams administration and related processes.Provide recommendations for improving the overall efficiency and effectiveness of cloud-based collaboration tools.Stay updated with the latest trends and advancements in cloud technology and collaboration tools.Work closely with vendors and service providers to ensure the smooth operation of Microsoft Teams and related systems.

Qualifications

Possess extensive experience in Microsoft Teams Administration.Demonstrate proficiency in Microsoft Teams and its various features.Have a solid understanding of Basic IP Telephony systems.Show expertise in Collaboration-Microsoft Teams.Exhibit strong problem-solving and troubleshooting skills.Display excellent communication and interpersonal skills.Have the ability to work independently and as part of a team.Show a proactive approach to identifying and addressing issues.Demonstrate the ability to manage multiple tasks and priorities effectively.Possess strong organizational and documentation skills.Stay updated with the latest industry trends and best practices.Have experience in delivering training and support to end-users.Show a commitment to continuous learning and professional development.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.