Are you passionate about hospitality and delivering exceptional guest experiences? Do you have a keen eye for detail and excellent organisational skills? If so, we have the perfect opportunity for you\! **The Role:** We are seeking a highly motivated and detail\-oriented Cluster **Assistant Reservations Manager** to join our Commercial team for both Hilton Malta and DoubleTree by Hilton Mala\. In this role, you will assist in overseeing the Reservations Department, ensuring seamless booking processes, and optimising revenue opportunities while maintaining the highest levels of guest satisfaction\. **Key Responsibilities:** ·Assist in managing the daily operations of the Reservations Department\. ·Support the Reservations Manager in maximising occupancy and revenue through effective inventory and pricing strategies\. ·Monitor and analyse reservation trends, ensuring optimal room allocation and rate management\. ·Lead, train, and develop the reservations team to maintain high service standards\. ·Ensure all reservations are handled efficiently and in line with Hilton’s brand standards\. ·Collaborate with the Sales, Revenue, and Front Office teams to enhance the guest booking experience\. ·Handle guest inquiries and special requests with professionalism and efficiency\. **What We Are Looking For:** ·Previous experience in a reservations or revenue management role, preferably within a hotel environment\. ·Strong leadership and organisational skills with a passion for delivering exceptional customer service\. ·Excellent communication skills and a proactive approach to problem\-solving\. ·Proficiency in hotel reservations systems and Microsoft Office applications\. ·Ability to work in a fast\-paced environment while maintaining accuracy and attention to detail\. ·A strong understanding of revenue management principles and market trends\. **What We Offer:** ·A competitive salary and benefits package\. ·Career growth and development opportunities within Hilton Hotels\. ·A dynamic and supportive work environment\. ·Access to Hilton’s global learning and development programs\. **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Call Center and Reservations_ **Title:** _Cluster Assistant Reservations Manager_ **Location:** _null_ **Requisition ID:** _HOT0BFQE_ **EOE/AA/Disabled/Veterans**