**Description:** **HYATT** is a global hospitality brand with one driving purpose: **to care for people so they can be their best** . _Are you ready to share this purpose?_ Because we are looking for a **Cluster Director of Revenue** for our 3 Amsterdam Hotels **!** You will be responsible for efficient running of the department in line with Hyatt’s Corporate Strategies and Brand Standards, whilst meeting associate, guest and owner expectations. Assisted by the Cluster Revenue Analyst, you will focus on revenue, profit and demands associated with the Hotels’ rooms and function space inventory, as well as forecasting and analyzing the progress of budget and projections. **What will your main tasks be?** + Drafting and executing a Revenue strategy for all three Hotels, meeting and matching the main objectives to be achieved; Working closely with Sales and Operations in order to achieve maximum results; § Assist in the preparation of weekly and monthly rooms occupancy and average rate forecast through the use of Business Intelligence and Revenue Management applications (IDeaS software where available); § Assist in preparing relevant data and reporting for the Weekly Yield / Revenue Meeting; § Assist in monitoring business shifts between channels (Channel Management); § Prepare data analysis and report to help the hotel team better understand past pricing and distribution strategies; § Liaise with Market and Communications Manager to track past offers and promotions; § Assist the Director of Sales & Marketing in maximizing revenue and yield through business trend analysis and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution tactics on an on-going basis; § Assist the Director of Sales & Marketing preparing for the Monthly Marketing Meetings – the forum to discuss the hotel’s future sales and marketing strategy addressing he critical issues and evaluate past strategy; § Assist in conducting displacement analysis to maximize total hotel revenues; § Monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximize Hyatt’s competitive advantage in the marketplace; § Assist in all areas to ensure data cleanliness and data integrity; § Assist in conducting training with Front Office employees to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis; § Provide the hotel Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS / Delphi reports); § Ensure the accuracy and validity of the data presented in the Cognos cubes; § Assist in providing the hotel team with external market intelligence using tools such as Competitive Intelligence, Rate View, Future Pace, Omniture and Internet web sites and other corporate resources; § Assist the Director of Sales & Marketing in making use of all internal and external tools available to the hotel and the usage of standard analytical reporting to ensure the adopted tactics and strategies are measurable (i.e. promotion tracking); § Assist in in-depth business analysis of each revenue generating department including Food & Beverage, Events and Spa. Assist to ensure the guidelines for data collection, data input, data cleaning and data usage are being followed throughout the hotel and assist in conducting regular training to the relevant departments in liaison with the respective Manager / Director; § Assist the Sales Managers with their data collection for sales accounts required for their Personal Business Plans as well as assisting in the esurience those monthly reporting needs are met; § Assist preparing quantitative information to Marketing Communications; § Greet visitors, ascertains nature of business and directs visitors to employer or appropriate person; § Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily; § Maintain a detailed knowledge of Hotel facilities, features and services; § Entertain and conduct hotel inspections to relevant representatives/delegates whenever required; § Be familiar with the technical set up of the local Cognos solution, general dataflow, database structure and monthly extract procedure; § Be familiar with the escalation procedure in case of support issues with the local Cognos solution; § Be familiar with the technical set up and usages for all tools including revenue management system (where available) throughout the marketing process; § Assist in the preparation of all required reports for the overall revenue management function of the hotel; § Assist in preparing for the Annual Business Plan; § Assist in monthly and weekly re-forecasting; § Assist in analyzing trends based on key performance indicators. **What’s in it for you?** + A great place to work in Amsterdam for three Hyatt properties; + An entry into the World of Hyatt, where we care for people so they can be their best; + An international environment and working experience; + Good primary and secondary working conditions (read: salary in conformity with market, travel allowance, training opportunities, career planning, discounts all over the World and much more!) **Qualifications:** **About you:** + Graduated from a Hospitality or Revenue related Degree; + Have Revenue experience, ideally within Hospitality, having worked in a Management position for at least 2 years and being ready to transition into a Cluster role handling two different properties; + A strategic thinker with great analytical and problem solving skills, who doesn’t shy away from administrative tasks and projects; + Communicative and fluent in English (and preferably also in Dutch); + Familiar with the market segment, competitors’ strengths, weaknesses, economic trends, supply and demand AND/OR have prior Hyatt experience from which you have learned the ins and outs of our systems; + Already holding a valid working permit for the Netherlands / EU or EEA passport. _Are_ **_WE_** _what_ **_YOU_** _are looking for?_ If so, please upload your CV and some intel on why we are match! **Primary Location:** NL-NH-Amsterdam **Organization:** Hyatt Regency Amsterdam **Job Level:** Full-time **Job:** Administrative **Req ID:** AMS001592 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.