Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

The Cloud Managed Services Operations team within Cloud Managed Services provides support to run the business including the following: financial management, billing and collections, practice communications, business development and sales strategy support, practice budgeting, utilization and leadership support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.

Job Summary -  

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.

Minimum Degree Required (BQ) *: 

Bachelor’s Degree

Degree Preferred:  

Bachelor's degree 

Required Field(s) of Study (BQ):  

Preferred Field(s) of Study: 

BE / B Tech / ME / M Tech / MBA / B.SC / B.Com / BBA

Minimum Year(s) of Experience (BQ) *: 

Minimum of 6-10 year(s) of experience

Certification(s) Preferred:  N/A

Preferred Knowledge/Skills *: 

Description: 

As a ServiceNow Automation Engineer, you will be responsible for designing, creating, maintaining and continually improving orchestrated workflows to automate IT processes throughout the enterprise. Work closely with other teams and Engineering groups to create automation solutions.

Job Requirements:

Define and implement efficient end-to-end provisioning Automation solutions based on Service now

Serves as a subject matter expert for automation and orchestration

Supports the existing Automation Portals, provisioning scripts. Identify the automation orchestration related opportunities throughout the organization

Independently leads the design of automation solutions to include hardware platforms, services, and operation systems.

Create Automation solutions and capabilities within the ServiceNow platform

ole will be accountable for working multiple internal teams to in delivering enterprise automation solutions.

Conduct POCs to demo new ideas and help solidify technical direction.

Work with internal and external resources to achieve project goals.

Work in a collaborative development environment, helping & technical guidance to less experienced team members

Qualifications:

Typically has 2 – 4 years related experience

College Degree or equivalent work experience; advanced studies/degree preferred

Excellent knowledge of ServiceNow and ability to create workflows

Hands-on proficiency in at least one programming language (Python, Java, .NET) and one scripting language (Bash, PowerShell) is essential.

Excellent coding and GUI skills

Development of BluePrism automation orchestration tools is a plus

Strong organizational and communication skills

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Learning Agility {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date