At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. The CNA provides direct and indirect patient care under the direction of a RN or physician. Assists patients with activities of daily living, provides for personal care, emotional support and performs more complex clinical skills under the direction of a RN. Essential Duties: + Performs patient care responsibilities considering needs specific to the standard of care for patient's age. + Provides care appropriate to condition and age of patient, including adult, geriatric and the general patient population + Provides patient care that meets the psychosocial and physical needs of the patient within the CNA's scope of practice + Assists with patient admissions, discharge and transfers + Provides care which may include assistance to bathroom, shower, dressing patients, changing bed linen, cleaning over-bed table and bedside stand, straightening room/bay and other general care as necessary throughout the shift + Assists with transporting patients to and from the Holding Room/Operating Room. Turns over patient bay in a quick and efficient manor + Provides general nursing care such as positioning patients, lifting and turning patients, applying/utilizing special equipment, assisting in use of bedpan, commode and ambulating patients. + Prepares patients for meals; serves and removes food trays and assists with meals or feeds patients if necessary + Distributes drinking water and snacks to patients as applicable. + Answers patients' call lights, anticipates patients' needs and makes rounds of assigned patients + Transports patients to various departments for ordered tests/procedures. + Demonstrates the ability to perform procedures within the CNA's scope of practice per state law. + As requested, takes and records temperature, pulse, respiration, weight, blood pressure and intake-output. + Reports patient complaint of pain to the assigned RN. + Observes patient's mental and physical conditions as appropriate to scope of practice, reports any changes to supervising RN. + Knowledgeable of and applies appropriate infection control procedures. + Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. + Communicates in a clear and concise manner to RNs and medical staff. + Maintains a good working relationship within the department and with other departments. + Documentation meets current standards and policies. + Attends in service education programs, as assigned, to learn new treatments, procedures, developmental skills, etc. + Treats patient and families with respect and dignity + Demonstrates the ability to be flexible, organized and function under stressful situations. + Manages and operates equipment safely and correctly. + Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service. + Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times. + Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way). + Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem. + Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations. + Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place. + Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist Education and Experience: + High School graduate or equivalent preferred. + Completion of CNA course. + Current CNA certification in the state of Maine. + Listing on the Maine State Board of Nursing CNA Registry. + Current American Heart Association Healthcare Provider BLS required. Knowledge, Skills and Abilities: + Ability to effectively communicate in English, both verbally and in writing. + Additional languages preferred. + Basic computer knowledge. + Ability to engage patients and team members utilizing the CMH Experience Standards I am creating a warming, caring, and non-judgmental environment I am actively listening and seeking information I am honest, truthful, and consistent I am respectful, treating all individuals with dignity and empathy I am serving as a role model, taking both initiative and ownership when appropriate I am working collaboratively and demonstrating teamwork I am resilient and adapt to change in positive ways. + Demonstrated ability to direct and triage in a highly fluid dynamic operational environment. + Ability to collaborate with all layers of the management/ administration team. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community. Central Maine Healthcare System The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams. If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today! Diversity and Equal Employment Opportunity CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.