Building Location:Essentia Health - Mid Dakota Bismarck Kirkwood Clinic

Department:71180 Family Practice - MDB KIRKWOOD

Job Description:The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

The ideal candidate has experience as a Certified Nursing Assistant (CNA) or Patient Care Technician (PCT).

Education Qualifications:

Key Responsibilities:

Supports and assists providers and clinical staff with administrative and select patient care tasks. Supports patient scheduling and work queue needs as assigned.Follows up on no-shows and works with providers to review and approve add-ons.Greets patients, supports virtual visits, completes identification verification, height, weight and vision and hearing screening, and informs patients of wait time.Chaperones exams as needed. Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.May perform specific patient care tasks based on training.Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.Cleans procedure and exam rooms between patients and at end of day.Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.Cleans and ensures proper maintenance for equipment as assigned.Performs daily crash cart checks, monitors, and empties sharps containers.Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.

Preferred Qualifications:

Customer service skillsAbility to follow direction and perform tasks within scope of roleExperience in healthcare or patient care experienceExperience using electronic medical recordMedical terminology
 

Licensure/Certification Qualifications:Basic Life Support (BLS) within 30 days of hire. 

FTE:1

Possible Remote/Hybrid Option:

Shift Rotation:Day Rotation (United States of America)

Shift Start Time:0800

Shift End Time:1700

Weekends:na

Holidays:No

Call Obligation:No

Union:

Union Posting Deadline:

Compensation Range:

$15.63 - $23.45

Employee Benefits at Essentia Health*:

Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.

Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.

Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.

Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.

Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.