Looking for a Network Administrator opportunity at a place you can make a difference every day? Discover this great opportunity in our Yorktown, Virginia location. Bring your expertise and collaborative skills to make an impact towards our military defense and national security by discovering your new role supporting this critical mission.
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Administrator will be responsible for IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes.
This position is contingent upon your ability to maintain/transfer your Secret Clearance
In this role, you will:
Provide support to the CTR to manage administrative activity, contract ordering functions, and customer service support associated with the use of various NMCI ordering and invoicing systems.Support PC refresh efforts such as Windows upgrades.Support government phone efforts such as Purebred or other technical upgrades.Support account creations for NMCI users, troubleshooting CAC issues, and assisting users with technical issues.Provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks.Maintain and secure regional and local level OT systems in accordance with Navy directives.Ensure connectivity and integration with regional monitoring and enterprise management services.Troubleshoot system outages and network connectivity issues; engaging with program-level support personnel, base-level communications, and regional staff to resolve issues.Ensure OT systems adhere to cyber security principles and support any local IA initiatives designed to secure and accredit existing OT system.Provide support to resolve technical issues that arise during sustainment, including Maintenance trend analysis, technical issue resolution, interface with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems.Perform administration and maintenance of network infrastructure hardware and components.Monitor and maintain servers physical and virtual network switches and routers, workstations, Laptops and Multi-function Devices (printers) on the network.Create and maintain documentation of physical and logical connectivity of network devices.Participate in the design, plan, and execution of network modernization projects.Research and recommend network products based on customer requirements.Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions.Coordinate with vendors and other Government agencies to provide support for network devices.Respond to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolve the incidents as directed by the Region N6.Coordinate with the Naval Computer and Telecommunications Area Mater Station Atlantic (NCTAMS LANT) Base Communications Office (BCO) to establish fiber optic and copper-based connectivity.Monitor the Enterprise Operations Console, and document and report network related incidents, looking for indications of network related incidents.Manage and configure Access Control List (ACL) on SIPR.Maintain the Wireless Device Inventory and update, distribute and program wireless devices.Perform routine network administration tasks such as opening/closing of network ports.
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https://serco.kzoplatform.com/player/medium/2794495008890164823 QualificationsTo be successful in this role, you will have:
An active DoD Secret Security ClearanceAbility to obtain an active 8570 level II compliant certification within 180 days of employmentAbility to be on call 24x7 on the rare occasion it is requiredAdvanced notice would be providedAbility to work evenings once a week when applying patches to minimize service interruptionHigh School Diploma/GED and a minimum of 4 years of relevant experienceGraduate degrees can qualify for 2 years' of experienceHands-on experience with minimum three (3) of the following four (4) areas; Systems Requirements, Operational Requirements, Test & Evaluation, and TrainingAbility to troubleshoot Cisco Network switches/hardwareAbility to run ACAS scans and complete DISA STIG’s on all network devices and to remediate inconsistencies identifiedAbility to reconcile Cat 1 and Cat 2 weaknesses identified during scanning/STIGingAdditional desired experience and skills:
Current 8570 level II compliant certificationIf you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company OverviewSerco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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