The Department of Psychiatry and Behavioral Sciences is seeking a **_CO Medical Office Coordinator_** to coordinate activities and provide secretarial support for a multi-faceted clinical/research office to ensure a smoothly functioning office and good patient relations. Interacts with patients, patients’ family members, referring physicians, and third-party carriers with regard to patient-related issues. Works with others in a team environment. **Specific Duties & Responsibilities** + Coordinates a multi-faceted clinical/research office. + Assists patients, referring physicians, and third-party carriers to resolve patient-related issues. Researches and prepares specialized reports and budgets. + Schedules patients for laboratory tests, medical examinations, and consultations. + Acquires medical/psychiatric records of patients. + Relay information to patients regarding preparation for laboratory tests and examinations. Maintains familiarity with various types of medical insurance to explain these plans. + Obtains pre-certifications as required by patients' health care insurers or managed care providers. Assists patients or family members with completion of medical insurance forms. + Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance. + Arranges or assists in arranging patient transportation. + Types routine correspondence and reports from dictation or handwritten copy using personal computer. + Transcribes machine dictated medical reports and other documentation using medical terminology. + Performs data entry of consult questionnaires. + Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms. + Answer telephone, screens callers, relays messages, and greets visitors. + Maintains calendar, schedules appointments and meeting rooms. + Review, sort, and file mail; locate material from files. + Assists with making routine travel and accommodation arrangements. + Coordinates the servicing of office equipment. + Operates computer to access e-mail, electronic calendars, and other basic office support software. Uses automated systems to access, enter, and edit patient information. + Completes various request forms for office supplies and equipment as directed. + Performs miscellaneous related duties as assigned. + Must adhere to Service Excellence Standards: customer relations, self-management, teamwork, communications, ownership/accountability, continuous performance improvement. **Special Knowledge, Skills, & Abilities** + Ability to work independently. + Attention to detail and good proofreading skills. + Excellent communication skills both written and oral. + Excellent organizational skills requires balancing multiple assignments. + Ability to interact effectively with individuals at all levels and from diverse cultures. + Clinical sensitivity required. + Knowledge of medical terminology. + Experience in the Johns Hopkins system strongly preferred. **Physical Requirements** + Able to sit in a normal seated position for extended periods. + Able to reach by extending hand(s) or arm(s) in any direction. + Finger dexterity required, able to manipulate objects with fingers rather than entire hand(s) or arm(s), e.g., use of computer keyboard. + Communication skills using the spoken word. + Ability to see within normal parameters. + Ability to hear within normal range. **Minimum Qualifications** + High School Diploma or graduation equivalent. + Two years administrative experience. + Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula. Classified Title: Medical Office Coordinator Job Posting Title (Working Title): CO Medical Office Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($44,107 targeted; Commensurate with experience) Employee group: Full Time Schedule: Monday - Friday 8:30am - 5:00pm Exempt Status: Non-Exempt Location: Hybrid/School of Medicine Campus Department name: ​​​​​​​SOM Psy General Psychiatry Personnel area: School of Medicine Equal Opportunity Employer: Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.