Co-Op, Operations Analytics (Fall 2025)
Delta Air Lines, Inc.
How you'll help us Keep Climbing (overview & key responsibilities)
Operations Analytics Co-ops work with analytics
professionals in the operation supporting one of the following functions or departments:
+ Integrated Operations Planning (IOP)– optimizing aircraft schedule and resource availability to maintain peakon-time performance
+ Operations Digital & DecisionScience (ODDS) – developing decision science tools and digital productsolutions
+ Corporate Safety, Security &Compliance (CSSC) – Supporting the safety and security of the airline and itsemployees
+ Airport Customer Service (ACS) –improving airport processes and managing performance
+ Cargo, Clean, Vendor – managingperformance of cargo operations and cleanliness onboard
+ Crew – improving Pilot and FlightAttendant operations and performance efficiency
+ Delta Connection (DC) – supportingend to end analytics and cross-divisional operational initiatives andimprovements for the operation of Delta’s regional airlines
+ Flight Operations (FOP) – managingaircraft and gate to gate operations and performance
+ Onboard Services (OBS) – optimizingprocess, supply, and inventory of inflight products and services
+ In-Flight Services (IFS) – enhancingcustomer onboard experience and catering operations and performance
+ Operations & Customer Center(OCC) – tracking on-time flight metrics, weather, day-of flight analyses
+ Central – managing centralizedoperations and competitive performance analyses
Though individual responsibilities will vary by function or
department, some common work responsibilities are listed below:
+ Measure current operationalperformance and/or customer satisfaction
+ Identify optimizationopportunities to reduce injuries and security line wait times
+ Research, analyze, and interpretoperational data
+ Develop new reports anddashboards and automate existing ones
+ Perform reliability/root-causeanalysis for parts and maintenance
+ Evaluate and providerecommendations for improvement of key operational metrics includingaircraft time at gate, gating efficiency, and feasibility of aircraftschedules
+ Seek operational improvements toreduce aircraft taxi time and flight time
+ Maintain, run and improvestaffing models to support airport operations
+ Provide strategic and operationalsupport and develop performance metrics and goals
+ Develop success factors andstatistical evaluations of new procedures and systems
What you need to succeed (minimum qualifications)
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Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:
Fall 2025
Summer 2026
Spring 2027
* Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.
Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
Available for three alternating semesters for full-time work
Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
Team oriented and highly supportive of continuous improvement methodologies
Strong organizational, project management, and verbal/written communication skills are essential
Proficiency in Microsoft Office Suite and data analysis tools and concepts
Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred
What will give you a competitive edge (preferred qualifications)
*
Benefits and Perks to Help You Keep Climbing
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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