Co-op - Flight Operations - Learning - Pilot Learner Experience and Strategy (Summer, 2025)
Delta Air Lines, Inc.
How you'll help us Keep Climbing (overview & key responsibilities)
Delta
Training Analytics team is seeking highly motivated and data curious Co-Op who is
excited to leverage data to improve the Pilot Training Experience. The Co-op will
work closely with the teams responsible for the development, design, and
delivery of all training for our 16,000+ pilots. In this role you will have the
opportunity to provide support with the following:
**LearnerInsights & Advisory -** Focused on deepening understanding of their training
experience and championing their needs before, during and post training thru
research and insights shared from Learner Feedback. Track and monitor pilot
performance against feedback to determine if there is a gap in training
programs.
**LearnerAnalytics -**
Conduct ad hoc analysis to support training curriculum changes or development
of new training programs. Help create cross divisional reporting that helps measure
training performance and effectiveness. Refresh current dashboards or help
develop new widgets/dashboard views. Expand current topic modeling programming
to increase accuracy, identify new topics and/or emerging themes.
**LearnerExperience Strategy & Integration -** Support long-term strategy development that includes
pilot training journey mapping & touchpoints, expanding Listening Posts,
standardization of surveys and new data collection implementation.
The selected candidate must be able to commit to the following Co-op rotation(s):
+ Summer, 2025
+ Spring, 2026
+ Fall, 2026
What you need to succeed (minimum qualifications)
+ Experienceor a demonstrated interest in data analysis and coding, preferably SQL
+ Knowledgeof process improvement methodologies, preferred, but not required
+ and follow through
+ Strongorganizational, project management, and personal management skills
+ Robustverbal and written communication skills at all levels
+ Abilityto work well in teams
+ Currentlymust be enrolled full-time and pursuing a bachelor’s degree in Engineering,Computer Science, Data Science, Mathematics/Statistics, Economics or relatedquantitative field.
+ Proficientwith Microsoft Windows and strong computer skills with knowledge in MicrosoftOffice Suite including: Excel, Word, PowerPoint, and Access.
+ Consistentlyprioritizes safety and security of self, others, and personal data.
+ Embraces diversepeople, thinking, and styles.
+ Possesses a highschool diploma, GED, or high school equivalency.
+ Is at least 18 yearsof age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
+ Experience performing statistical analysis and modeling(i.e., linear regression, segmentation, non linear predictive regression,operations research, and/or machine learning)
+ Experience with coding software (i.e., SQL, SAS, C, Python,VBA, R, etc.)
+ Course work in statistics, data science,computer science, operations research, marketing, etc.
Benefits and Perks to Help You Keep Climbing
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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