Springfield, Massachusetts, USA
3 days ago
Coat Check Attendant - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Bell Coat Check Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

STARTING PAY: $15.00 per hour

THE DAY-TO-DAY:

Assist guests and hotel staff in a professional manner, maintain a positive attitude and outgoing personality, demeanor and professional appearanceProvide a high level of guest service to all guests and co-workers which are aligned and guided by the Company and Property’s core service standards and brand attributes in order to provide defining moments at every opportunityCollect, transport, store, and return coats and jackets for guestsOrient guests to property and provide multiple Company offeringsComplete applicable documentation, tickets, and other bell related formsMake and receive phone calls to guests and other employees for information, services, follow-up, and deliveries

THE IDEAL CANDIDATE:

Knowledgeable of various hotel systems such as Opera, HotSOS, GoConcierge, VIP, Autocab, Autobells, CVPS, and othersKnowledgeable of handheld mobile application devices, multi-line phone and 2–way radioAble to effectively communicate in English, in both written and verbal formsBasic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machineEffective listening abilities with strong judgment skillsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMaintain a professional, neat and well-groomed appearance adhering to company standardsWork varied shifts, to include weekends and holidaysRequiredExperience in a AAA 5 diamond, Mobil 5 star, or Forbes hotel/resort settingDemonstrate a positive attitude and outgoing personalityProfessional appearance and demeanorExperience in a similar resort setting

PERKS & BENEFITS:

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree parking on and off shiftFree uniform and dry cleaning


FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10556

Are you ready to JOIN THE SHOW? Apply today!

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