Job Summary:
Title: Cocktail Server, Music Hall
Location: House of Blues -Orlando
Unity in Diversity
Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
The Role:
Serve food and beverages to guests in a nightclub environment with a positive and friendly attitude.
What You’ll Need:
Ability to work late hoursFlexible scheduleSkills in interpersonal communication and teamworkA minimum, 1-year of high-volume cocktail experienceWorking knowledge of cocktail tray service, basic food service, drink recipes and garnishes, point of sales systemsTolerance of all cultures, music, and art formsResponsible Alcohol Training Certification or Equivalent (or ability to pass training)3 years’ work experience interacting with people in a positive environmentExperience recognizing valid ID’sExperience in a live music environmentPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs. using proper lifting techniquesAbility to work as part of a TeamWhat You’ll Do:
Anticipate and respond to guests’ needsSuggestively sell beverages and menu items; take ordersAnswer guest questions, make recommendations, up-sell liquorsCommunicate drink orders to bar through Point of Sales systemDeliver drinks, maneuvering trays through large crowdsMaintain line of sight/atmosphere control by circulating through your work area throughout shiftRemove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.Keep tables clean/wipedClean spills, remove food, trash or other obstacles from floor using proper lifting techniquesMaintain House of Blues safety and sanitation standardsFollow housekeeping standards per HOB policyKeep current on all standard operating proceduresRequest identification from any guest who appears to be under 30 years of ageEnsure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policiesRecognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the managerReceive payment and process cash, credit card or Travelers check transactions according to HOB policyEnsure that comp and void checks are processed according to HOB policyAssist other servers and staff as neededRequired to occasionally work Special Events that are scheduled throughout the venueOur Benefits:
Competitive compensation and bonus plansProfessional career developmentAdditional benefitsIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Live Nation Clubs and Theaters supports military service members, veterans, military spouses, and family members.