Welcome page Returning Candidate? Log back in! COCKTAIL SERVER - MKT DAY CLUB Job Locations US-FL-Hollywood Location : Name STMLS, LLC (DAER) Requisition ID 2024-58282 Job Category Nightlife Overview

 

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

 

 

Responsibilities

Model Marketing Cocktail Server are an élite, experienced group of professionals that have an acute attention to detail, can be flexible and adjust to their surroundings, and are able to have fun and seem carefree in a very fast-paced environment.  Moreover, they are responsible for presenting themselves as a positive reflection of the venue while marketing to potential customers at all times. Works in an efficient and professional manner and able to maintain the cleanliness of workstations and equipment. Participates in in-house modeling programs, special events, Banquet service functions, and performs model/presenter tasks at events.

 

ESSENTIAL JOB FUNCTIONS:

Model Marketing Cocktail Server is responsible for providing quality guest service while preparing and serving tableside beverages and, on occasion, food and amenities on a timely mannerResponsible for handling cash and credit card transactions at the Point of Sale system (POS)Initiates and engages in conversation with all guests in a professional and friendly mannerAbility to pour drinks and mix well-balanced cocktails and shots following standard recipesActs as an ambassador of the venue, markets the venue and all products offered to the targeted customer baseCollects customer information for the venue database, while constantly striving to increase the size of their personal clienteleMeets marketing requirements established by management, as per the Company's Marketing Requirement PlanPrepares all products according to established venue recipes, focusing on proper portion size controlExhibits and executes a complete knowledge of the venue’s sequence of service and selling techniqueProvides each customer with a properly itemized bill and secure payment according to established venue proceduresWorks with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arisesCommunicates with management, VIP hosts & service team to rectify any and all customer needs, comments or incidentsEnsures that assigned area, side station, tables and POS stations are clean and well stocked at all timesCommunicates and works with all support team to ensure inventory is maintained at established par levelsAdheres to all established policies, procedures and guidelinesMaintain excellent customer service skills & high service standards in a constantly changing environment

Interacts and entertains guests in professional, cordial, and friendly

Qualifications Must be 21 years of age or olderA minimum of two (2) years of experience in a high volume, service focused restaurant or nightclubPrevious cocktail serving experience in a high-volume nightclub environment preferred Must possess a valid alcohol awareness card and a health department cardMust be self-motivated, constantly striving to improve skills and knowledge Must be fluent in the English language, both written and oral, multilingual skills is a plusPrevious modeling experience preferred, but not requiredMust have strong knowledge of spirits, wines, champagne and mixed cocktailsMust be able to mix well-balanced cocktails and shotsMust be able to operate point of sales systems terminal

 Social Media Requirements:

Must meet social communication standards and requirements in promoting and marketing the venueMust use personal social media accounts to market the venueMust use the following social media platforms for work: Twitter, Facebook, and InstagramMust develop personal clientele list Participate and appear in marketing, publicity or media materialsMust market and promote venue specific eventsMust adheres to all specified marketing requirements and guidelines

ADDITIONAL REQUIREMENTS:

Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversationRequires the ability to work within a team environmentMust be able observant and quick to respond to various situations while multitaskingCordial relations with co-workers Anticipate guest needs Provide guests with information and directions Adhere to all Standard Operating Procedures Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores Provide information to guests regarding our venues, menus and pricing Recognize and identify regular guests and repeat business, using their name whenever possible Maintain line of sight / atmosphere control by circulating through your work area throughout shift

Work Environment:

May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noiseMust be able to lift and carry a tray, weighing a minimum of 25 pounds in a busy, crowded and dimly lit environmentMust be able to stand or walk a minimum if eight (8) hour shifts and work inside assigned bar area in the venueMust be able to stand; walk; use hands handle, or feel; reach with hands and arms, talk or hear; and taste or smellSpecific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus

  

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)

 

Options Apply Now!ApplyShare Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs