As a COE SF Ops Excellence & Compliance Lead, you will be responsible in processing Ericsson employee data/actions administration in SF (Success Factors) system, ensuring data quality and compliance to SLA. You must have a good understanding of the delivery and services of COE SF. Able to handle Ops Excellence and Compliance lead responsibilities. You will not just implement, but also analyze and propose improvements to our established processes and tools. A significant part of your role will be your active participation in HR Delivery projects, and leading local vendors as agreed.
What you will do
Partners with SMO (Service Management Office) Specialist in maintaining KPIs and Operations management reports (TAT, Data Quality, CnF, Productivity and Utilization)Drive and monitor Improvement Initiatives (Simplification, Process Improvement, Automation and etc) in partnership with Delivery Managers and Leads, tracking progress, result and impact delivered.Facilitating operations meetings in COE SF and GSSC ManilaBuilding presentations and reports for internal meetingsResponsible in providing Operations related information to GBS-GPS Operations Excellence for COE SF Unit.Responsible and POC for COE SF and GSSC Manila Compliance related activities and tasks (EGMS, SOX, BCM/BCP, Data Privacy, Internal Audits and others), in collaboration with GBS-GPS Compliance team.Part of the COE SF Delivery Leadership teamPart of Manila Location GPS Central team
Qualifications:
SAP SuccessFactors experienceGood knowledge in creating reports in Excel, coming up with trends, analysis and providing insightsProject ManagementExperience in Shared Services Operations management, measures (SLA, TAT, Data Quality), and standards.Good background on Compliance activities (Data Privacy, BCM and etc)Good communication SkillsWhy Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
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Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
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