Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking Resort Coffee and Retail Managerfor the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 Responsibilities + Set appropriate shop hours and staffing to maximize sales and minimize expenses. + Recruit, hire, train and develop a talent based organization dedicated to delivering excellent customer experiences and financial results. + Complete payroll process on a daily/weekly basis. + Become an expert in and train team in all Omni Related Retail SOPs. + Oversee annual holiday shop Retail experience and staffing. + Manage & coach selling performance of individuals and metrics of each shop; drive excellence in Customer service levels. + Assist in timely flow of merchandise from receiving to shops to maximize sales. + Facilitate transfers of merchandise and mark-downs. + Facilitate replenishment orders of regularly stocked goods. + Maintain stores physical appearance (cleanliness, organization, safety). + Maintain merchandise inventory (asset) and present it well to maximize sales. + Drive trunk show and event initiatives on property which generates sales (mobile pro-shops, member events, charity tie-ins, holiday fashion shows, etc.). + Analyze daily, weekly, monthly financial results and take appropriate action based on insight gained from analysis to deliver P&L results. + Report weekly summary reports to Corporate Office including selling statistics, promotional recaps and Buyers Reports. + Communicate and partner effectively with corporate and resort/club management. + Share/propose best practice implementation/solutions for shops, property or Company based on learning from day-to-day operations, analysis and plans. + Collaborate with Buyers to review budgeted including stock plans and product flow. + Develop seasonal merchandise plans for changing the look and feel of each shop via floor moves, vendor changes and/or décor. + Initiate marketing efforts to help drive sales and increase awareness of shops and product both on property and in local market. + Work with Director of Retail on effective buying plans for golf merchandise in all golf shops. + Drive retail sales to member at Barton Creek Country Club. + Work with Retail Management Team to create new processes for associates to execute. + Create Purchase Orders for Golf Retail at this discretion of the Dir of Retail. Merchandising – + Present and maintain all merchandise in a superior manner in each shop. + Build visual merchandising skills in team. + Partner w/Buyers to define best buying strategies for each of the shops; research new shop concepts for future development as needed. + Provide Buyers with information on local market trends, customer profiles and new vendors. + Review Merchandise reports on a weekly basis; provide feedback and direction on key trends with items, classifications, vendors and stock to sales ratios. + Provide leadership and direction in developing resort specific products that help define a “sense of place” for the guests and maximizes the value of the resort name and location. + Champion and drive the Power of One/Omni culture. Qualifications + Previous retail management experience required. + Minimum five years relevant experience or an equivalent combination of training, experience and/or education. + Must have excellent interpersonal, oral and written communication skills. + Must provide excellent service to internal and external customers. + Must be attentive to detail. + Must have the ability to adapt to unexpected situations. + Must be punctual and reliable. + Must be able to provide active ServSafe Manager Food Handler's Certification and TABC Certificate. + Must be able to work weekends and holidays, and be flexible with the schedule. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date4 days ago(10/21/2025 11:36 AM) Requisition ID 2025-128675 # of Openings 1 Category (Portal Searching) Food & Beverage